Marco Gaiarin a écrit :
Mandi! baaZ
In chel di` si favelave...
Pour les plus gros travaux :
...can i add some more if you want:
1) change the states from hardcoded (NEW, OLD) to configurable, and
permit some user to change the state
Some usefoul state are, eg, ``waiting'' (if you for example are waiting
for some spare part), or some differences between the active state
(new, just inserted, assigned to someone, active so been carried out)
It may be an hardcoded list but with more options don't you think ?
I think that we'll configure that options on the install script, or
post-inst configuration.
I'm working on it now, so i'm full of ideas.
2) change the priority from numerical to text, and permit some user to
change the priority
I'll look at it, but I'm not sure that change it from numerical to text
would be a good idea in practise.
3) permit some user to change the author and the assegnee
I think this is yet possible for post-only user's, just the admin have
to configure if they have the right or not (by default : not), so I have
to work on it.
4) automatically log as comment these operation on the job comments
I think this would be better as job followups than as jo comments.
5) add a feature that IRM 1.4.X call ``fasttrack'': admin an tech users
are allowed to insert job as if they where another user, very usefoul
if people are more comfortable with phone calls or if you are an
HelpDesk (people call you, but it is better to have the job inserted
as if had the real user, so they can track).
Yes, good idea, i add it on my features TODO.
6) when someone have to inset a job, display the open calls on the
chosen computer, inviting the user to add a comment and not to open a
new job if there's jut one open for the same problem.
Good idea too.
Clearly i'll try to implement something of these...
Great, don't forget to say on what you're working here, in order to
organize contribs, an contributors works better as possible.
--
Bazile
