Hello, I have encountered a very inconvenient situation recently and would be thankful if someone could help me (hopefully I am in the right area for this).
In late August a very close family friend of mine died in a car crash. He was in possession of the gmail account that his little brother used for his xbox live account. Unfortunately we have no idea what he set the password after he changed it to (because someone hacking it) and he needs to log onto the account in order to verify something. We have tried to reset the password but it was set up to send a message to his phone and we lost that in the crash. I was wondering if we could somehow skip this process and try going to security questions. I have already tried but i can't find a way. If anyone could think of a way to bypass that part of the password reset it would make my day. Thank you in advance. -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
