Well... what you found is a user's group; with no official Google representation. We can offer ideas on what might have happened, but if it truly was a fault of Google's there's nothing we can do to help you.
If you click your settings button (looks a bit like a 6 toothed gear in the top right, under your profile picture) there should be a Submit Feedback link (there is for me, but sometimes people see something different). That is the only way to get something official back to Google. I would recommend, however, that you make sure you're not writing something expecting a personalized response back. There are millions of GMail users, so we don't get personalized responses, usually, but I have seen things submitted this way get resolved, or changed (if it was a change suggested). Good Luck. On Sun, Sep 8, 2013 at 8:48 PM, David Ames <[email protected]> wrote: > The issue, as I stated, is that messages from two different sources have > disappeared from my Google Inbox. I did not send them to my Spam folder > and they are not in my Spam folder. Google performed some action -- either > a deletion or a concealment -- with the result that legitimate, retained > messages are no longer available to me. > > In response to your speculative remark. I am a subscriber to New In Chess > magazine and I renewed that subscription this summer. Their e-mails to me, > announcing a new issue of the magazine, are regularly received. It has > been suggested to me that Google fails to deliver messages which Google > considers (on uncertain grounds) to be spam. In itself, that would not > suggest a reason to pull messages that have already been delivered to me. > > The Google Inbox display does not show me any feature which would allow me > to complain directly to Google. After several months I have finally found > that there is a Google group which allows me to bring up this difficulty. > So here I am. > > David Ames > > > > On Sunday, September 8, 2013 2:06:12 AM UTC-4, Andy wrote: > >> On Sat, Sep 7, 2013 at 7:34 PM, David Ames <[email protected]> wrote: >> >> I used to receive product announcements from publisher/vendor New In >>> Chess. They have disappeared. >>> >>> >>> I used to receive language learning materials from Deutsche Welle. I >>> was intending sooner or later to print them when I might have time to >>> study. They have also disappeared from my Google Inbox. >>> >> >> Is there a question you have about this? >> >> Have you checked your Spam label/folder? >> >> If you have not purchased from New In Chess for some time, perhaps they >> removed your name. (Some vendors do actually remove people from their >> email lists if they think they are no longer active customers.) >> >> Is it possible Deutsche Welle revised their email lists, or sent out a >> renewal notice that you missed? >> >> Andy >> >> >> -- > You received this message because you are subscribed to the Google Groups > "Gmail-Users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/gmail-users. > For more options, visit https://groups.google.com/groups/opt_out. > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/groups/opt_out.
