Andy - i didn't say "100% of sent items are being deleted" i said "they are 100% disappearing" - so i think you might have misread what i said there as i was simply making the points that (a) they were definitely disappearing and (b) i wasn't physically going into the sent items folder in gmail web interface to delete them.
Regarding the IMAP issue (or non issue) i was just pointing out that i have selected "enable IMAP" in the settings as opposed to POP which i agree in hindsight is a completely irrelevant point for which making i apologise. Anyway - on an even more embarrassing note i have now identified why this is happening. It transpires that my shi**y blackberry (which i am issued with by my employer and do not use through choice) is set to delete entire message conversations instead of individual messages which needless to say means that includes sent items. problem solved. so i will get my coat and leave on this one............. sorry to waste your time both and thanks again for your kind input. On Wednesday, 16 October 2013 19:00:41 UTC+1, Andy wrote: > > 3. i delete their incoming email from my inbox because i no longer need it >> ... >> > **** i have not physically deleted anything from sent items - why would i >> do that???? if i did i would definitely remember!! >> > > I agree with Zack. Once you send a reply, the reply instantly becomes > part of the Conversation with the original message. When you delete using > the trash can button along the top, you are deleting the Conversation. > That's how Gmail works. > > To delete *only* one individual message while leaving the rest of the > Conversation intact, you must use the drop-down menu in the upper right > corner and select "Delete this *message*." > > Alternatively, go to Settings > General and select "Conversation view > off." Then your actions affect individual messages only. > > If you don't believe that you did this to yourself, try skipping your step > #3. I can pretty much guarantee that your problem will vanish. > > You could also visit your Trash, where you would have found your replies > along with the original messages (until you empty the Trash or the normal > 30 day wait period runs out). > > I can understand your frustration, but I don't understand why you are so > inconsistent with yourself. First you said "Sent items *definitely > 100%*disappearing from Gmail," but then you said "this > doesn't happen in all cases." So which is it? And then there was the > oxymoron "i am just using the normal gmail web interface with IMAP." > > Andy > > > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/groups/opt_out.
