On Wed, Oct 23, 2013 at 11:22 PM, DPROLF <[email protected]> wrote:

> I do not know the exact date when Google/Gmail roled out the new
> partitioned inbox (Primary, Social, Promotions, Updates,  & Forums . . .
> Priority has been there for a while), but ever since then when one changes
> the labels such that you have a label that is located else where other then
> the inbox, the email still remains in the inbox.  For example I have an
> email from Jane Smith and I want to put her in the Friends label that I
> created.  I can select the label 'Friends' but that doesn't mean that the
> email wlil disappear from the inbox like I wanted it to.  Prior to this
> update in the inbox partitions I could do this with no problem in the Gmail
> app.  Now, it doesn't work.  I got all excited the other day when Gmail had
> an update to their app.  It was the biggest waste of time (this update is
> what is current today).  Instead of fixing a problem they know about, they
> instead upgraded the aesthetics of the app.
>

'Label as' is not the same as 'Move to'. The behaviour you are describing
is correct, and exactly the way it behaves on the web-based Gmail. In my
iPhone Gmail app I have 'Move...' and 'Label...', I'm guessing Android
would have similar. You need to use the former.

Questions I really need an answer to:
> 1) Gmail, or Google does not have a "contact us" form you can fill out
> with problems.  They assume that all of the Gmail App problems can all be
> solved by the user community.  They don't even tell you within the Google
> Groups if there is a Google Gmail App certified employee that trolls these
> groups to help answer questions.  So is my email actually being seen by
> someone in Google that can accurately answer my issue and tell me that
>
they are working on it.  The issue with the labels is a pretty serious
> problem.
>

Not really a serious problem since it is behaving exactly as it should.

Of course they don't have a contact form, they have +425 million
users<http://en.wikipedia.org/wiki/Gmail>.
If you use the paid option then you get direct email and telephonic support.
This is not an official Gmail group. It is created and maintained by users
just like us. We have seen the occasional participation from a Google
employee but that is very rare.

-- 
Marko

-- 
You received this message because you are subscribed to the Google Groups 
"Gmail-Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/gmail-users.
For more options, visit https://groups.google.com/groups/opt_out.

Reply via email to