As far as I know, your first instinct was correct. This is purely a function of Gmail's sorting, so most likely the best you can do is recommend disabling the Promotions Inbox (which is what I did) in either whatever introductory message members get when they join, or else in the footer for each post.
On Fri, May 29, 2015 at 11:28 AM, Tom Bliss <[email protected]> wrote: > I hope someone can help. > > I run some Google Groups, but don't use Gmail at all, so I was a bit > flummoxed when a member complained that her group emails were going into > her Promotional tab, rather than her Primary tab. > > My instinct was to suggest that this was a something she needed to fix in > her Gmail settings, but if other group members are having this problem too, > and so not seeing their group emails (it seems a lot of Gmail users are not > seeing emails they want to see), I'd like to fix it at my end if I can. > > Does anyone know if there is a way to configure a google group so that > emails will go to the Gmail Primary tab? > > Many thanks > > TB > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
