And if you do search for 'gmail support' do you then find any real support?
Where you can ask a real question to a real person?

All the links I get send you around in circles.


So you really think that someone who is pissed and looking for support for
a long time will even bother to search for and read a whole page of yadda
yadda?
Really? Sure the rules where there, I never came across them, I didn't even
know there where rules.

And ok they are now a great thing to put me in a corner.
With many BILLIONS of ads in all those hundreds of millions of Gmail
accounts there sure will be a budget for support.
And the ads are not the only thing google uses to monetise on its users. So
I'm sorry, I don't agree. With all the 'automated self support' they offer
there for sure should be room for questions that the support system didn't
cover....

With all the money and technology that google has in house you don't have
to make an excuse for them to not being able to do this and use money as a
reason.   $5/month is just fee to remove ads distractions. So they should
be just as happy with the money they now make with the ads in the accounts.


But ok, you made your point. Though I do hope that somehow google looks
into this and finds a decent solution.
Even Chinese websites have better support... It's also a mess, but they at
least managed to offer real support. Even for non critical questions.

Now don't say that manpower is cheaper there...  :-)  It is, but that's not
the point.








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(Minder storend kan ik hem helaas niet maken)


On Sat, Sep 5, 2015 at 9:42 PM, Marko Vukovic <[email protected]>
wrote:

>
> On Sat, Sep 5, 2015 at 1:59 AM, || ΣΖΟ || <[email protected]> wrote:
>
>> I'm no longer pissed, but Google still has room for improvements.
>> It is not my fault that google has a lax approch when it comes to
>> support.  For that reason I landed in the wrong forum...
>>
>
> ​I don't know how you managed that, if I do a Google search for 'gmail
> support', I do not get this group in the results​, at all.
>
>
>> Sorry to be a burden, but i'm certainly not the last who will end up here
>> by 'accident'
>> And also not the last one who is going to be pissed ...
>>
>> I agree you can't help it either. but Google can... So lets hope that
>> google reads along and looks for a solution so that other people don't HAVE
>> to drop in by accident, pissed, cursing and ranting.
>>
>
> ​I have been on this list for some years now, nobody has just dropped in
> here by accident doing that.​
>
>
> I have not noticed any tagline, but ok again, it was there somewhere.
>> And in my email it is not.
>>
>
> ​You might want to look at the list rules too.
> ​https://groups.google.com/forum/#!topic/gmail-users/qxjXDb5zpP4
>
>
>> So, it this issue was some kind of attack, then the person who did it had
>> a bit of a succes...  But it would have been cooler if that person would
>> have send me an email. Now I still don't know why it happened.  And i could
>> then have looked to solve the problem.
>> Just like Google could have solved something if they would have been more
>> easy to reach. (May I call that evil?)
>>
>
> ​It's pretty simple. With hundreds of millions of free Gmail ​users, there
> is no way to offer direct support.
> ​For $5/month, you get direct support and no ads. I don't think that's too
> unreasonable.​
>
> --
> Marko
>
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