Christine, When you next receive an email from this sender, click the little down arrow in the upper right corner of the message and select the Block option. This will effectively create a filter which sends all future emails from that address into your trash.
Kenneth On Sat, Apr 2, 2016 at 1:05 PM, Sean Murphy <smpara...@gmail.com> wrote: > I have seen speculation that if you immediately delete messages > labeled as spam, the filters may not be able to learn it properly. ever > since then, I never delete anything with the spam label. When I check mail > marked as spam for false positives, I just mark as read everything I have > checked. > It sounds like you might be experiencing confirmation of that > speculation. I suggest stop deleting what you mark as spam. > If that makes no difference, then I would suggest using the Help > function to contact Google to report the issue. But it is quicker and > easier to try this first. > > On Sat, Apr 2, 2016 at 1:00 AM, Christine Skarbek <cskar...@gmail.com> > wrote: > >> repeatedly, i have received some vicious looking emails from >> dnjvan...@aol.com and have marked every one of them as spam and deleted >> them as spam in the spam box. yet, i keep getting dnjvan...@aol.com >> emails in my inbox. this has been happening every day for the last 3 >> days. all my marking it as spam has done nothing to keep it from my >> inbox. what is going on please? >> > -- > You received this message because you are subscribed to the Google Groups > "Gmail-Users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to gmail-users+unsubscr...@googlegroups.com. > To post to this group, send email to gmail-users@googlegroups.com. > Visit this group at https://groups.google.com/group/gmail-users. > For more options, visit https://groups.google.com/d/optout. > -- Kenneth -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to gmail-users+unsubscr...@googlegroups.com. To post to this group, send email to gmail-users@googlegroups.com. Visit this group at https://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
