On Tue, Dec 11, 2012 at 1:02 PM, <t.littlefi...@comcast.net> wrote: > True... but I always thought it was a massive faux pas for a SysAdmin to > actually admit it was his mistake. It's never the admin's fault, some user > did something bad. I'm sure if Ben reviewed the logs closely enough, he > could finger point. >
No, a sysadmin should never cover up mistakes. Otherwise you end up trying to troubleshoot and fix the wrong problem. We're all human and learning how these systems break (which is rarely documented, even internally) so mistakes happen. Obviously Ben is a good sysadmin (from how well the site runs) and a great sysadmin for figuring out and exposing the root cause so it could be fixed. If any of us are running the GNHLUG mailman server, we have shared knowledge. Great sysadmins help create more sysadmins. Good ones just keep systems running. Thanks Ben!
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