> 
> On Thu, 4 May 2000, Mike Bilow wrote:
> 
> > First, and WAY off topic, Outlook Express (and all of IE5) should be
> > installed in a corporate environment from a local server.  The admin runs
> > the System Administration Kit (or whatever it is officially called now)
> > and makes a local package with the appropriate local defaults and
> > settings.  This way, every machine in the corporate system has the correct
> > security defaults, the correct home page, the correct proxies, and so on.
> 
That is the way that most companies set things up in the beginning.
Unfortunatly, people want the latest greatest (if I may use that word in
this context) version, so they end up downloading it from the web. Right
there the system breaks down.
> 
> >
> > Second, most MS Office users are not technically skilled.  Some are very
> > afraid of their machines.  Most people send Office documents by selecting
> > the "File/Send To" menu item, which sends the document as an attachment
> > through Outlook Express.  The really sophisticated open "My Computer" and
> > right-click the icon to choose "Send To."  I have had to talk people
> > through saving a document as RTF so I could read it.
> 
*MOST* being the operative word. All it takes is one user to go against
the best practices and the entire structure disintegrates. One person
does it themself, tells another person who does it, then those people
who now *THINK* they know what they are doing go and do it for other
people. I can honestly say that I don't know what the answer is, but I
refuse to give up and adopt the mentality that it can't be fixed. 
Kenny

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