In a message dated: Tue, 27 Jun 2000 20:04:15 EDT
Derek Martin said:

>Man, I'd really like to agree with that, but you must consider that a
>large chunk of those got it with their (commercial) operating system, and
>bought support contracts for said, making support for sendmail available
>by default.

True, they did get with their commercial Unix, and therefore get support for 
it by default, but consider that most of the commercial Unix vendors sell 
disproportionately more hardware support contracts than sw support contracts.
Most shops running sendmail very well may have a support contract for their 
commercial system, but I'm willing to bet it doesn't cover OS support or 
sendmail.  And even if they did have a sw support contract that covered 
sendmail (most likely because management made them), how often is it used?  
Ever call Sun/DEC/HP tech support?  If you're having a crisis, they're the 
least likely to help you quickly!  So it all comes down to having the
expertise in-house, and "doing it yourself".
-- 
Seeya,
Paul
----
        "I always explain our company via interpretive dance.
             I meet lots of interesting people that way."
                                          Niall Kavanagh, 10 April, 2000

         If you're not having fun, you're not doing it right!



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