Benjamin Scott wrote:
> On Fri, 29 Jun 2001, Ken Ambrose wrote:
> > While I rarely agree with JP, this is one case where I will. One thing
> > that I used to love were the manuals that came with your printer: every
> > escape sequence, every attribute, every everything. Nowadays? Nope.
>
> No kidding. I actually prefer electronic documentation; it is easier to
> search, takes up less space, and saves trees. But there is a big difference
> between electronic docs and *no* docs.
>
Trees are a renewable resource, saving them is not a high priority. Besides,
much paper is now produced from recycled materials, so using paper may be
conserving landfill space or incinerator capacity. :-)
I personally hate electronic docs, they're too often impossible to access, say
for example when trying to discover how to restore the factory-shipped contents
of the hard drive. That was one of my first experiences with the value of
Compaq's electronic docs (surpassed only by the brain-dead implementation of
their hard drive restoration logic once I burdened their support lines to
discover the details).
My ultimate example, and the last straw in convincing me to hate Compaq more than
Microsoft, was the discovery that much of the doc now is stored on their remote
Internet server - that discovery came when I was trying to diagnose a modem
problem, btw.
Thus far I've had an almost perfect run of being unable to access doc when I
needed information. Ironically, the reason for using electronic doc instead of
time-proven papyrus technology is obviously cost reduction, and the result has
been numerous calls to support lines for warranty service, which certainly far
outstrip the cost of processed lignan pulp very quickly.
--Bruce McCulley
**********************************************************
To unsubscribe from this list, send mail to
[EMAIL PROTECTED] with the following text in the
*body* (*not* the subject line) of the letter:
unsubscribe gnhlug
**********************************************************
