----- Original Message -----
From: "Jeffry Smith" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, July 26, 2001 11:55 AM
Subject: Re: Backing talk with action? (was: Re: News from the Mouth front)
> The difference between Linux and Windows here is that, with Linux, they
only pay for support. With Windows, they pay the licensing, and THEN pay
for support. A question to ask them is "what would they do if their car
broke down?" Some of them may know enough to fix it, but I suspect most
would take their car to a repair shop.
>
There is also a perceived difference of "ease of use" or "ease of
maintenance" in the eyes of the user. There are likely several individuals
within the organization who have some experience with the Windows
environment. They either got that way by muddling around with the systems,
or going to some sort of training. The organization can make use of these
people on Windows problems without "visibly" paying for support, even though
they are still paying for it in terms of the "experts" salaries and the time
spent NOT doing their regular jobs.
The organizations that consider Linux must be made to see that they are
paying for Windows support one way or another, and that, until their
in-house staff develops the skills necessary to maintain the systems on a
regular basis, they may have to shell out some hard cash on support or
training.
Rich Cloutier
SYSTEM SUPPORT SERVICES
www.sysupport.com
**********************************************************
To unsubscribe from this list, send mail to
[EMAIL PROTECTED] with the following text in the
*body* (*not* the subject line) of the letter:
unsubscribe gnhlug
**********************************************************
