I had Adelphia for a while in Hudson NH; I will again when my house is
done and I move back. I have to agree with some of what has been
written re. them.
o I concur that occasionally the mail server was dead (pop.bur.adelphia.net)
o At the time according to their web site, the downstream bit rate was
advertised as 3-4 Mb/s. But on a good day I'd get about 400kb/s.
They denied the ad and after a couple of false starts I led them to
their own page with the 3-4 Mb/s claim. "oh..." But then I got a song
about how no one else or not enough other people attached to the same
head-end were complaining, so "tough".
o Their news server was for the most part unusable.
o Like most customer service arms of these places, their folks have *everyone*
run through the same script no matter what. Have a headache? Well, unplug
your modem for one minute. That didn't do it? Must be a problem on your
end then.
MediaHun wasn't much better back when I was in Wilmington, MA though once
in a while I was able to find intelligent life on the other side of the
phone.
Fwiw right now I have Charter since I'm in Brookline NH temporarily. I've
had it for less than a week but so far it's working well. And, I'm getting
the bit rates they advertise: I ordered 1.5 Mb/s and dslreports.com sez
I get just under that. They're more expensive than Adelphia or AT&T for
the same level of service and I haven't sampled their customer serivice
org. just yet.
-- Farrell
[EMAIL PROTECTED] wrote:
>
> THIS scares me. I have had M1 for about 8 months and, although not perfect,
> I've been fairly happy with it. However, we are looking to move and the
> region is apparently serviced by Adelphia (and many neighborhoods still
> don't even have cable service).
>
> Who else out there has Adelphia for cable service? Are you seeing this type
> of service across the board?!?!
>
> -----Original Message-----
> From: Pete Snider
> Subject: Re: Impatient with cable
>
> You want real cable problems try Adelphia..... :-)))) They lose email
> constantly, not to mention the mail servers being up and down. Some times
> email to people don't get out and sometimes incoming email is rejected.
> I've
> rec. email as much as 36 hrs later if it comes at all. Don't even think
> about usenet news. News groups are dropped or renumber very frequently.
> Speed, what speed? If you find where Adelphia has hidden the speed, it's
> sure
> not in NH. To reach a service tech. takes about 30 mins on hold and then
> they
> will only tell you to unplug things and reboot in a multiple different ways.
>
> -pete
>
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