On Thu, 18 Oct 2001, Benjamin Scott wrote:

> On Thu, 18 Oct 2001 [EMAIL PROTECTED] wrote:
> > Who else out there has Adelphia for cable service?  Are you seeing this
> > type of service across the board?!?!
> 
>   I have them for cable TV.  They suck at that, too.  Their Internet is not
> even available in my town.  But I have encountered several people who are
> *highly* displeased with them.

I got them -- for about the first month, the service S-U-C-K-E-D: downtime
more than up (no exaggeration), lost packets out the wazoo, service staff
that didn't communicate with each other, etc.  However, to their defense: 
once they got it working, it's been pretty damn stable.  Occasionally I
lose my connection -- I think it may be a DHCP lease issue, but I'm not
sure, and just haven't bothered to troubleshoot it yet.  By and large,
though, after the initial screwups (for which they refunded money for
downtime and then some) they've done reasonably well.  I guess that that's
really one of the primary non-technical differences between DSL and
cable: you call the cable company, you hear "We'll get to you in, on... 10
days?"  You call the phone company, and they're generally out that day,
or, perhaps, the next.  No, the phone company (CLEC, what-have-you) isn't
great, but it's been my experience that they beat the pants off of the
cable company.

-Ken


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