This is very true indeed. AT&T had to transition a great deal of accounts and there are plenty of us who got left behind. Repeated emails to tech support, lots of time spent on hold with customer support got me a lot of "your account will be transitioned soon" responses, but no email account @attbi.com (not even yet). They're supposedly working on it now, but only because someone technically inclined saw a newsgroup post of mine and emailed me directly.
Fortunately I try to avoid using ISP email accounts. I've changed ISPs too many times and know how hard it is to get everyone to update their address books that I just give out my Yahoo! address making life simpler. -Mike- --- David Roberts <[EMAIL PROTECTED]> wrote: > Michael O'Donnell wrote: > > > > I've been pestering Mr. Gelinas about this privately > > for some time and no, we cannot simply substitute > > attbi.com for mediaone.net because a 1:1 mapping was > > not possible due to duplicates in the two domains. > > > > Any AT&T customer who hasn't taken responsibility for > > effecting the necessary changes by now despite the > > months-long barrage of email, phone and postal notices > > from AT&T has effectively elected to be unsubscribed. > > Maybe, but I would use the "elected" word VERY carefully > here... I know of a few users who are still on the very > edge of even knowing how to turn their system on. > > I had to help a family change over last week when they > became totally confused by the crap AT&T wrote (both the > instructions and software). They eventually downloaded > the "conversion software", but it didn't work as > advertised so it was a double whammy for them. I'll bet > there are more than a few customers out there who had no > clue as to what AT&T told them to do and never figured > out what to do (and those that finally did figure out > the instructions may have run into complications due to > the software's "assumption" that M$ was the only supplier > of browser/email tools to be ported/supported). > > Oh yes, before suggesting they should have called tech > support, they did, and eventually gave up - then my phone > rang... > > In other words, another SNAFU (complements of AT&T)! > > dlr > > > > > ***************************************************************** > > To unsubscribe from this list, send mail to [EMAIL PROTECTED] > > with the text 'unsubscribe gnhlug' in the message body. > > ***************************************************************** > > -- > Windows - the world's MOST EXPENSIVE virus. > Be sure to immunize your PC with Linux - today! > > ***************************************************************** > To unsubscribe from this list, send mail to [EMAIL PROTECTED] > with the text 'unsubscribe gnhlug' in the message body. > ***************************************************************** __________________________________________________ Do You Yahoo!? Yahoo! Sports - live college hoops coverage http://sports.yahoo.com/ ***************************************************************** To unsubscribe from this list, send mail to [EMAIL PROTECTED] with the text 'unsubscribe gnhlug' in the message body. *****************************************************************
