I spent the weekend attending Mozilla's "MozCamp Europe" conference and attended some support/documentation sessions.
I was impressed by the infrastructure of support.mozilla.org: Page access statistics for each article (issues that are popular might imply required UI improvements), combined with a "Was this article helpful? [Yes] [No]" at the end of every article - if the "Yes" percentage suddenly drops it implies that the article is not correct anymore and needs an overhaul. I assume that GNOME does not have enough manpower to set up something similar for library.gnome.org, but it might be a direction to follow in the long run. andre -- mailto:[email protected] | failed http://blogs.gnome.org/aklapper | http://www.openismus.com _______________________________________________ gnome-doc-list mailing list [email protected] http://mail.gnome.org/mailman/listinfo/gnome-doc-list
