GNOME Sys Admin team,

How do we move forward with this?

Thanks,

Stormy

On Thu, Sep 17, 2009 at 3:15 PM, Jeff Schroeder <[email protected]>wrote:

> On Thu, Sep 17, 2009 at 1:39 PM, Paul Cutler <[email protected]> wrote:
> > Jeff - I believe you had the action item on installing a CRM system once
> one
> > was picked.
> >
> > From an infrastructure point of view (security notices, bug fixes, etc),
> do
> > you have any opinions?
> >
> > Thanks.
> >
> > Paul
>
> Hey paul, thats news to me :)
>
> It looks like you are looking for Sri or Alexandro:
> http://live.gnome.org/SysadminTeam/Meeting20090814
>
> If you need help setting it up or what not I'd be more than happy to
> help this weekend. When poking around and asking on #civicrm about it,
> Nathan Kinkade of the Creative Commons Tech team answered several
> questions about it. A standalone version of civicrm exists but isn't
> really supported. That leaves us with the choices of using Drupal,
> Joomla, or writing integration to our new Plone CMS. Another guy on
> IRC mentioned they use Drupal only for CiviCRM which is also an
> option. If you want my opinion, lets do it.
>
> > ---------- Forwarded message ----------
> > From: Stormy Peters <[email protected]>
> > Date: Thu, Sep 17, 2009 at 2:58 PM
> > Subject: CRM recommendation: CiviCRM
> > To: GNOME Marketing List <[email protected]>, GNOME Foundation
> > Membership Committee <[email protected]>
> >
> >
> > GNOME Marketing Folks & Membership Committe,
> >
> > We'd like to use a CRM system to track finances, donors, sponsors,
> members,
> > etc.
> >
> > I'm recommending that we use CiviCRM, http://civicrm.org, and I'd like
> your
> > feedback. (Note that one way to do this would have been to install all
> the
> > CRM systems or to get demos of all of them. I didn't do that. I read
> about
> > them, talked to people and checked out their webpages.)
> >
> > Here are some of the reasons I think we should use CiviCRM (over
> SalesForce,
> > SugarCRM,Oracle, SAP ...)
> >
> > CiviCRM is used and well liked by a number of other free software
> > organizations:
> > * QuestionCopyright.org
> > * opensourcematters.org
> > * Wikimedia
> > * Wikipedia
> >
> > Here are the things we need it to do (that it does):
> > * It's free software: under an open source license (GNU AGPL) and
> developed
> > in an open source model with a community.
> > * We can install it and support it ourselves. (Several people voiced
> dislike
> > with the hosted some where else model.)
> > * Configurable - you can add and edit your own fields for every type of
> > person you are tracking.
> > * It has community support as well as paid support options. (We'd do
> > community support but if the Foundation grows a lot, at some point it
> might
> > be good to be able to hire back up support for the sys admin team.)
> > * Integrates with Paypal and Google Checkout.
> > * Automated mailings to donors (so we can thank them automatically, send
> > receipts, send annual reminders, etc. Comes with features like groups and
> > not resending to the same people, tracking click-throughs, handling
> bounces,
> > etc.)
> > * track people (members, volunteers, sponsors and donors)
> > * track donations and subscriptions - it tracks in-kind, cash, and
> volunteer
> > time
> > * track events (not sure we would use this)
> > * import and export contribution data to/from other systems like an
> > accounting package (I don't know if it works with gnucash but I assume
> with
> > some work we could make that happen if it doesn't already)
> >
> > It has lots of features that might be fun to have like:
> > * "Allow constituents to create their own personal fundraising pages
> linked
> > to an organization campaign. Supporters add their own add content, and
> can
> > choose to include a progress bar and an 'honor roll' of contributors.
> > Supporters are given 'soft credit' for each contribution that comes in
> > through their fundraising page."
> >
> > It was designed for nonprofits.
> >
> > What it doesn't do:
> > * document managent (Currently the board, Rosanna and I do not have a
> good
> > place/way to put contracts like for our insurance, 401K plan, etc.) It
> does
> > integrate with Joomla! and Drupal so I don't know if something could be
> done
> > that way.
> > * track action items (Currently Rosanna and I need a way to sync and
> track
> > action items and the board manually tracks action items in the wiki/board
> > meeting minutes.) It doesn't do any project management that I can see. It
> > was suggested that you could use "activities" to manage tasks. I looked
> at
> > it a bit and I think that would work.
> >
> > Areas where it might be weak:
> > * Integrating with snail mail (and Rosanna sends out gifts for Friends of
> > GNOME)
> > * Managing prospects (the only prospects we keep now are sponsors and
> that
> > number is suffiently small that we aren't doing lots of things to it
> > automatically)
> > * Accounting integration
> >
> > You can try it out here: http://drupal.demo.civicrm.org/. It seems
> > relatively intuitive.
> >
> > I think it would make life easier for me, Rosanna, the treasurers and the
> > Membership Committee. It would make it much, much easier to track our
> > Friends of GNOME donors.
> >
> > Best,
> >
> > Stormy
> >
> >
> >
> > --
> > marketing-list mailing list
> > [email protected]
> > http://mail.gnome.org/mailman/listinfo/marketing-list
> >
> >
> >
> > _______________________________________________
> > gnome-infrastructure mailing list
> > [email protected]
> > http://mail.gnome.org/mailman/listinfo/gnome-infrastructure
> >
>
>
>
> --
> Jeff Schroeder
>
> Don't drink and derive, alcohol and analysis don't mix.
> http://www.digitalprognosis.com
>
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