Expanding on this.

If someone posting in here automatically means the aren't a representative 
user, and IRC would mean they're even more interested in technology and 
therefore also aren't a representative user,then how do representative users 
give their input?

> Subject: Re: This list, suggestions, frustration
> From: [email protected]
> Date: Tue, 6 Jul 2010 14:01:15 +0100
> To: [email protected]
> 
> 
> On 5 Jul 2010, at 21:43, Owen Taylor wrote:
> 
> > * You aren't a representative user. (How do I know
> >   this?  Because you are reading a mailing list on gnome.org; which
> >   puts your interest in technology and motivation well beyond most
> >   users.) Our goal is that GNOME 3.0 is better than GNOME 2.0 
> >   for *all* users, including you, but you need to be aware that
> >   changes have to take into account that larger set of users.
> 
> This is very true... and I suspect a related cause of this particular 
> frustration is probably that those target users don't seem to be clearly 
> defined anywhere. Neither do any task analyses or usability studies or other 
> feedback from some of those representative users, which the design team has 
> hopefully been gathering to define or validate prototypes as they're going 
> along, seem to be readily available to peruse.
> 
> Lack of that sort of information often leads people to assume (however 
> incorrectly) that designers are just making "best guesses", rather than 
> informed decisions. Which in turn leads the onlookers at large to believe 
> that their opinions have just as much chance of influencing the ongoing 
> design as anybody else's, resulting in everyone just diving in saying how 
> *they'd* like it to work :)  And the inevitable lack of detailed responses 
> from busy developers does indeed result in some of that "pent-up frustration" 
> that Owen refers to.
> 
> Cheeri,
> Calum.
> 
> -- 
> CALUM BENSON, Interaction Designer     Oracle Corporation Ireland Ltd.
> mailto:[email protected]         Solaris Desktop Team
> http://blogs.sun.com/calum             +353 1 819 9771
> 
> Any opinions are personal and not necessarily those of Oracle Corp.
> _______________________________________________
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