Alan Mackenzie wrote:
The aggrieved householder submits a complaint, in ordinary English

Sigh. You just haven't got a clue. You're like all those hopelessly
naive people who think that it would be so much easier if you could
communicate with computers in English.

If both sides want speed, they can go to arbitration. Otherwise, law
is an adversarial process with each side hiring a gladiator to perform
as best as possible for his master. It's further a system which has
accumulated hundreds of years of precedent, which really does matter,
and it's further yet a system which is based on imperfectly written
rules which fail to cover every possible situation. And the lawyers
have more to do than focus on one case at a time. That's why suits
are slow.
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