So it launches from the command line but not from Finder? That's not good. Please run Applications:Utilities:Console and select "User Reports" in the sidebar and see if there are any reports whose name begins with "Gnucash".
Regards, John Ralls > On Sep 22, 2018, at 6:12 PM, Alison Fox <[email protected]> wrote: > > Thank you. Your suggestion (see below) for going to Applications and and > adding the prompt did work. Below, to remind everyone, is your suggestion. > > try opening Applications:Utilities:Terminal and at the prompt typing > /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug > > Thanks again. > > > > > > On Saturday, September 22, 2018, 8:35:02 PM EDT, John Ralls > <[email protected]> wrote: > > > > > > On Sep 22, 2018, at 12:11 PM, Alison Fox via gnucash-user > > <[email protected]> wrote: > > > > Hi. > > Hoping someone can help me. I am on a MacAir running MacOS High Sierra > > version 10.13.4 > > When I went to open Gnucash, it will not open. I tried several ways, but > > it says the software may not be compatible. I downloaded the latest > > version. It downloads and I saved and open the application. It verifies > > it and then asks if I want to open it even thought from Internet. I say > > yes. It looks like the icon is bouncing and about to open, but then it > > simply vanishes. > > I can't get my files and I can't open the older version or the one I just > > downloaded. Any suggestions? > > > It's not clear from your description that you dragged Gnucash.app out of the > dmg folder to somewhere else (usually the main Applications folder). If you > didn't, do so. > > The next thing to check is the trace file (see > https://wiki.gnucash.org/wiki/Trace_File). If there are no errors there, try > opening Applications:Utilities:Terminal and at the prompt typing > /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug > > See if it displays anything to the terminal window; it will also write a much > larger trace file that might shed some light on the problem. > > Regards, > John Ralls > > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
