I agree it won't fix the problem, but looking to see what the full path actually is (which I understood is not what it looks as if it is) may help to diagnose the problem.
Colin On Thu, 11 Apr 2019 at 13:23, Greg Feneis <[email protected]> wrote: > > The issue is that in 3.5.1, when I attempt to save to a location that I > usually save to in 2.6.21, GnuCash won't allow it. > > In GnuCash's error dialog GnuCash claims the location is reserved by GnuCash. > Further, in the displaying of the error message, GnuCash attempts to display > the path I selected, and that varies some, but always starts with some > gibberish (an indication that the binary data doesn't map to any known > characters). Sometimes after the gibberish, more path text follows, and > that's always ...users\Greg\app data\.... , which isn't the location I'm > trying to save to. So, even when GnuCash manages some display of path, it's > wrong. This is GnuCash trying to display the path in its own error message > dialog box. > > Jack's suggestion was for changing the way Windows explorer displays the > graphical representation of the current location selected by the user in > Windows Explorer. This won't help GnuCash display paths correctly in its > error messages. Further, getting GnuCash to display the path correctly in > its error message is just a symptom or clue. The actual problem is that > GnuCash 3.5.1 fails to save where 2.6.21 does. > > Kind regards, Greg Feneis > (Galaxy S7) > > > On Thu, Apr 11, 2019, 04:41 Greg Feneis <[email protected]> wrote: >> >> Thanks Colin, I'm not having trouble viewing a path in Windows explorer, >> GnuCash is failing to display the correct path in its error dialog. >> >> Kind regards, Greg Feneis >> (Galaxy S7) >> >> >> On Thu, Apr 11, 2019, 00:57 Colin Law <[email protected]> wrote: >>> >>> Did you try the suggestion from Jack Lockard earlier in order that you >>> can see the real full path to that location? That might provide a >>> clue to what is going on. >>> >>> Colin >>> >>> On Thu, 11 Apr 2019 at 02:07, Greg Feneis <[email protected]> wrote: >>> > >>> > Installed 2.6.21 over the 3.5.1, and it was able to save as in the usual >>> > location, that 3.5 and 3.5.1 have trouble >>> > >>> > Kind regards, Greg Feneis >>> > (Galaxy S7) >>> > >>> > >>> > On Wed, Apr 10, 2019, 09:04 Greg Feneis <[email protected]> wrote: >>> > >>> > > Well, I upgraded to "Rebuild of the GnuCash 3.5 Windows Bundle", but >>> > > GnuCash still gives me the strange error when I try to save to the usual >>> > > location where I've saved in the past successfully with 2.6.x. >>> > > >>> > > Kind regards, >>> > > >>> > > Greg Feneis >>> > > >>> > > >>> > > >>> > > >>> > > On Tue, Apr 9, 2019 at 12:42 PM Greg Feneis <[email protected]> wrote: >>> > > >>> > >> So far, nobody seems to be able to repeat this issue, so we haven't >>> > >> ruled >>> > >> out that it's a failure of my computer that's causing this. So it's >>> > >> probably not worth adding to the bug tracker. >>> > >> >>> > >> >>> > >> >>> > >> >>> > >> Kind regards, >>> > >> >>> > >> Greg Feneis <http://www.linkedin.com/in/electromechanical> >>> > >> >>> > >> >>> > >> >>> > >> >>> > >> On Mon, Apr 8, 2019 at 8:10 PM John Ralls <[email protected]> wrote: >>> > >> >>> > >>> Greg, >>> > >>> >>> > >>> 2.6.21 and 3.x are supposed to be fully file-compatible. Earlier >>> > >>> releases in the 2.6 series may not be depending on what 3.x features >>> > >>> you >>> > >>> use. >>> > >>> >>> > >>> If you'd prefer to continue the troubleshooting in the bug tracker, >>> > >>> file >>> > >>> a bug. >>> > >>> >>> > >>> Regards, >>> > >>> John Ralls >>> > >>> >>> > >>> >>> > >>> > On Apr 8, 2019, at 5:40 PM, Greg Feneis <[email protected]> wrote: >>> > >>> > >>> > >>> > Just a coupe of questions, >>> > >>> > >>> > >>> > 1. Once the working file (xml) is saved by 3.5, does it remain >>> > >>> backward compatible with 2.6.21 in case I want to downgrade? >>> > >>> > >>> > >>> > 2. Should I log this bug in bugzilla? >>> > >>> > >>> > >>> > Kind regards, >>> > >>> > >>> > >>> > Greg Feneis >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > On Mon, Apr 8, 2019 at 7:27 AM Greg Feneis <[email protected]> >>> > >>> > wrote: >>> > >>> > Hi John, >>> > >>> > >>> > >>> > Sorry I missed this yesterday. The language is English (United >>> > >>> States), The Location is United States. The current language for >>> > >>> non-Unicode programs is English (United States) >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > Kind regards, >>> > >>> > >>> > >>> > Greg Feneis >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > On Sun, Apr 7, 2019 at 4:33 PM John Ralls <[email protected]> >>> > >>> > wrote: >>> > >>> > Indeed. I just tried C:\Dropbox\My Docs\Thorough C & >>> > >>> > D\GnuCash\GnuCash >>> > >>> Docs\DeTradingWithExtraNoiseAdded.gnucash. No problem. >>> > >>> > >>> > >>> > What are your Language and Region settings? Have you set LANG and >>> > >>> LANGUAGES in C:\Program Files (x86)\gnucash\etc\gnucash\environment? >>> > >>> Is >>> > >>> your userid an Administrator? >>> > >>> > >>> > >>> > Regards, >>> > >>> > John Ralls >>> > >>> > >>> > >>> > >>> > >>> > > On Apr 7, 2019, at 4:04 PM, Greg Feneis <[email protected]> wrote: >>> > >>> > > >>> > >>> > > John, >>> > >>> > > >>> > >>> > > I misread your instructions and only attempted to save outside of >>> > >>> the Dropbox folder, but not in my ...\Users\Greg\... folder, so I >>> > >>> tried >>> > >>> this path and file name: >>> > >>> > > C:\Xobpord\My Docs\Thorough C & D\GnuCash\GnuCash Files\Official >>> > >>> Working File After Testing Path Lengh Issues.gnucash (117 chars, >>> > >>> outside of >>> > >>> Dropbox, Failure!) >>> > >>> > > The error message reads: >>> > >>> > > "You attempted to save in >>> > >>> H[gibberish]\Users\Greg\AppData\Roaming\GnuCash or a subdirectory >>> > >>> thereof. >>> > >>> This is not allowed as GnuCash reserves that directory for internal >>> > >>> use....Please try again in a different directory. (close). >>> > >>> > > >>> > >>> > > Then I read your email again before starting a reply and realized >>> > >>> you spec'd the home directory, so I tried the following path and file >>> > >>> name: >>> > >>> > > C:\Users\Greg\Dropbox\My Docs\Thorough C & D\GnuCash\GnuCash >>> > >>> Files\Official Working File After Testing Path Lengh Issues.gnucash >>> > >>> (128 >>> > >>> chars, outside of Dropbox, inside user folder, success!) >>> > >>> > > >>> > >>> > > So, appears with 3.5 I can only have a generous path while saving >>> > >>> within the windows user folder? >>> > >>> > > >>> > >>> > > Things are getting curiouser >>> > >>> > > >>> > >>> > > >>> > >>> > > Kind regards,¯¯ >>> > >>> > > Greg >>> > >>> > > >>> > >>> > > On Sun, Apr 7, 2019 at 1:46 PM John Ralls <[email protected]> >>> > >>> wrote: >>> > >>> > > Just to completely rule out Dropbox being somehow involved, could >>> > >>> you create the same hierarchy in your home directory, i.e. >>> > >>> c:\Users\Greg\Dropbox\My Docs\Thorough C & D\GnuCash\Gnucash Files\ >>> > >>> > > >>> > >>> > > I was able to successfully save >>> > >>> > > C:\Users\John Ralls\Dropbox\My Docs\Thorough C & D\GnuCash\GnuCash >>> > >>> Docs\DeTradingWithExtraNoiseAdded.gnucash >>> > >>> > > and its log file >>> > >>> > > C:\Users\John Ralls\Dropbox\My Docs\Thorough C & D\GnuCash\GnuCash >>> > >>> Docs\DeTradingWithExtraNoiseAdded.gnucash.20190407134124.log >>> > >>> > > >>> > >>> > > Regards, >>> > >>> > > John Ralls >>> > >>> > > >>> > >>> > > >>> > >>> > > > On Apr 7, 2019, at 10:50 AM, Greg Feneis <[email protected]> >>> > >>> wrote: >>> > >>> > > > >>> > >>> > > > Some more testing on the issue where 3.5 seems to want a shorter >>> > >>> path than 2.6.x did: >>> > >>> > > > >>> > >>> > > > Just now, I exited Dropbox to see if that had something to do >>> > >>> > > > with >>> > >>> it, but pretty much the same error for all three path variations, what >>> > >>> worked historically with 2.6.x, no ampersand but some folder names >>> > >>> used >>> > >>> spaces, and no ampersand + no spaces. It seemed purely to do with >>> > >>> length, >>> > >>> but it doesn't seem to be about total characters. >>> > >>> > > > >>> > >>> > > > With Dropbox back on, here are some more tests: >>> > >>> > > > >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCandD\GnuCash\test.gnucash (52 >>> > >>> > > > chars) >>> > >>> Success! >>> > >>> > > > >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCandD\GnuCash\GnuCashFiles\test.gnucash >>> > >>> (65 chars) Failure! >>> > >>> > > > >>> > >>> > > > So I shortened the name of the last folder from GnuCashFiles >>> > >>> > > > down >>> > >>> to G and still got the same problem >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCandD\GnuCash\G\test.gnucash (54 >>> > >>> > > > chars) >>> > >>> Failure! >>> > >>> > > > >>> > >>> > > > So I shortened the name of the previous folder from GnuCash down >>> > >>> to GnuCa, and it also failed even though it was 52 chars, the >>> > >>> character >>> > >>> count that seemed to work previously. Also the error message for >>> > >>> this is >>> > >>> slightly different. >>> > >>> > > > "You attempted to save in >>> > >>> [gibberish]\Users\Greg\AppData\Roaming\GnuCash or a subdirectory >>> > >>> thereof. >>> > >>> This is not allowed as GnuCash reserves that directory for internal >>> > >>> use....Please try again in a different directory. (close)." See >>> > >>> screen >>> > >>> shot here >>> > >>> https://www.dropbox.com/s/pa3gdy6c2w21x6u/2019-04-07_9-30-31.jpg?dl=0 >>> > >>> > > > This was the actual attempted path: >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCandD\GnuCa\G\test.gnucash (52 >>> > >>> > > > chars) >>> > >>> Failure! although same char count >>> > >>> > > > >>> > >>> > > > More testing: >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCandD\G\G\test.gnucash (48 chars) >>> > >>> Failure! >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCand\G\G\test.gnucash (47 chars) >>> > >>> > > > Failure! >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCan\G\G\test.gnucash (46 chars) >>> > >>> > > > Success! >>> > >>> > > > >>> > >>> > > > If I reduce the number of folders in the path, does the max >>> > >>> character count go up? >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCandD\G\test.gnucash (46 chars) >>> > >>> Success! >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCandD\Gnu\test.gnucash (48 chars) >>> > >>> Success! >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCandD\GnuCash\test.gnucash (52 chars) >>> > >>> Success! (confirming results from beginning of this email) >>> > >>> > > > C:\Dropbox\MyDocs\ThoroughCandD\GnuCashTestLongerPath\test.gnucash >>> > >>> (66 chars) Success! >>> > >>> > > > >>> > >>> C:\Dropbox\MyDocs\ThoroughCandD\GnuCashTestLongerPathAndEvenLongerPath\test.gnucash >>> > >>> (83 chars) Success! >>> > >>> > > > >>> > >>> C:\Dropbox\MyDocs\ThoroughCandD\GnuCashTestLongerPathAndEvenLongerPathAndEvenLongerPath\test.gnucash >>> > >>> (100 chars) Success! >>> > >>> > > > >>> > >>> C:\Dropbox\MyDocs\ThoroughCandDTestEvenLongerPathEvenLongerPathSuperLongPath\GnuCashTestLongerPathAndEvenLongerPathAndEvenLongerPath\test.gnucash >>> > >>> (145 chars) Success! >>> > >>> > > > >>> > >>> > > > I'm not going to test to failure on this folder count, but it >>> > >>> > > > sure >>> > >>> looks like something about GnuCash 3.5 limits the path based on folder >>> > >>> count and path character count. If I use a 5 folder path, max path >>> > >>> character count is 46. If I used a 4 folder path, I've tested up to >>> > >>> 145 >>> > >>> characters. >>> > >>> > > > >>> > >>> > > > Hope this helps. >>> > >>> > > > >>> > >>> > > > Kind regards, >>> > >>> > > > >>> > >>> > > > Greg >>> > >>> > > > >>> > >>> > > > >>> > >>> > > > >>> > >>> > > > >>> > >>> > > > On Sun, Apr 7, 2019 at 8:32 AM Greg Feneis <[email protected]> >>> > >>> wrote: >>> > >>> > > > Hi John, >>> > >>> > > > >>> > >>> > > > The path length issue was with 3.5 on Win 7-64. Previously used >>> > >>> 2.6.x to save to the same location without trouble. >>> > >>> > > > >>> > >>> > > > The path that 3.5 failed to write to is: >>> > >>> > > > >>> > >>> > > > C:\Dropbox\My Docs\Thorough C & D\GnuCash\GnuCash >>> > >>> Files\(VerboseFileNameProbably30chars.gnucash) >>> > >>> > > > >>> > >>> > > > The last successful saves to this directory was by GnuCash >>> > >>> > > > 2.6.21, >>> > >>> and was: >>> > >>> > > > >>> > >>> > > > C:\Dropbox\My Docs\Thorough C & D\GnuCash\GnuCash >>> > >>> Files\AfterImporting2018ThroughQ4.gnucash.20190401075914.log >>> > >>> (4/1/2019 >>> > >>> 8:01AM) >>> > >>> > > > >>> > >>> > > > C:\Dropbox\My Docs\Thorough C & D\GnuCash\GnuCash >>> > >>> Files\AfterImporting2018ThroughQ4.gnucash (4/1/2019 7:59AM) >>> > >>> > > > >>> > >>> > > > Since I suspected it was a path length issue, I tried saving the >>> > >>> file name test.gnucash in the same location, but got the same error. >>> > >>> So I >>> > >>> went one folder back and tried to save again and it failed the same >>> > >>> way. I >>> > >>> kept shortening the path folder by folder like this until it did save, >>> > >>> which was as follows: >>> > >>> > > > >>> > >>> > > > C:\Dropbox\My Docs\Thorough C & D\test.gnucash >>> > >>> > > > >>> > >>> > > > Next, I copied the original folders so I could make a test path >>> > >>> exactly like the path that causes the error, but with no ampersand, >>> > >>> and I >>> > >>> still get the the same problem. >>> > >>> > > > >>> > >>> > > > C:\Dropbox\My Docs\Thorough C and D\GnuCash\GnuCash Files\ >>> > >>> fails just like C:\Dropbox\My Docs\Thorough C & D\GnuCash\GnuCash >>> > >>> Files\ >>> > >>> > > > >>> > >>> > > > A screen shot of the error >>> > >>> > > > >>> > >>> https://www.dropbox.com/s/gd8rlgj1kvv0ysn/2019-04-05_18-37-52.png?dl=0 >>> > >>> > > > >>> > >>> > > > Next, I copied the original folder so I could make a test path >>> > >>> exactly like the path that causes the error, but with no spaces in the >>> > >>> folder names and no ampersand, and I still get the same problem. >>> > >>> However, >>> > >>> this time, when gnucash tried to display the path in the error >>> > >>> message, it >>> > >>> got some of it right. >>> > >>> > > > >>> > >>> > > > A screen shot of that is here: >>> > >>> > > > >>> > >>> https://www.dropbox.com/s/e3p0agpdlkmzia4/2019-04-05_18-52-26.png?dl=0 >>> > >>> > > > >>> > >>> > > > >>> > >>> > > > Kind regards, >>> > >>> > > > >>> > >>> > > > Greg >>> > >>> > > > >>> > >>> > > > >>> > >>> > > > >>> > >>> > > > >>> > >>> > > > On Sat, Apr 6, 2019 at 10:14 PM John Ralls <[email protected]> >>> > >>> wrote: >>> > >>> > > > That's interesting. What is the path that's causing trouble with >>> > >>> 3.5, and please remind me what OS you're using. >>> > >>> > > > >>> > >>> > > > Regards, >>> > >>> > > > John Ralls >>> > >>> > > > >>> > >>> > > > >>> > >>> > > > > On Apr 6, 2019, at 10:04 PM, Greg Feneis <[email protected]> >>> > >>> wrote: >>> > >>> > > > > >>> > >>> > > > > There's a problem with 3.5 where it won't save to the usual >>> > >>> location that I >>> > >>> > > > > have saved the file to when I was using 2.6.x For some reason >>> > >>> 3.5 has a >>> > >>> > > > > problem with path length. I never had a problem with 2.6.21, >>> > >>> > > > > I >>> > >>> just >>> > >>> > > > > thought I should keep up to the latest in case I wanted to ask >>> > >>> for help >>> > >>> > > > > with it. But since it's going to give me trouble, I'll just >>> > >>> > > > > go >>> > >>> back to >>> > >>> > > > > 2.6.21, so long as it will work with the file that was >>> > >>> previously saved by >>> > >>> > > > > 3.5. >>> > >>> > > > > >>> > >>> > > > > >>> > >>> > > > > >>> > >>> > > > > >>> > >>> > > > > Kind regards, >>> > >>> > > > > >>> > >>> > > > > Greg Feneis <http://www.linkedin.com/in/electromechanical> >>> > >>> > > > > >>> > >>> > > > > >>> > >>> > > > > >>> > >>> > > > > >>> > >>> > > > > On Sat, Apr 6, 2019 at 7:09 PM Fross, Michael >>> > >>> > > > > <[email protected]> >>> > >>> wrote: >>> > >>> > > > > >>> > >>> > > > >> If you don't mind my asking, why are you downgrading? What >>> > >>> have you found >>> > >>> > > > >> that you prefer in 2.6.21? >>> > >>> > > > >> >>> > >>> > > > >> Michael >>> > >>> > > > >> >>> > >>> > > > >> On Sat, Apr 6, 2019 at 1:26 PM Greg Feneis >>> > >>> > > > >> <[email protected]> >>> > >>> wrote: >>> > >>> > > > >> >>> > >>> > > > >>> Hi, >>> > >>> > > > >>> >>> > >>> > > > >>> I've done some work in 3.5 and I'm considering downgrading >>> > >>> > > > >>> to >>> > >>> 2.6.21. >>> > >>> > > > >>> >>> > >>> > > > >>> Can 2.6.21 work with the xml .gnucash file once it was >>> > >>> > > > >>> changed >>> > >>> and saved >>> > >>> > > > >>> by >>> > >>> > > > >>> 3.5? >>> > >>> > > > >>> >>> > >>> > > > >>> Kind regards, >>> > >>> > > > >>> >>> > >>> > > > >>> Greg >>> > >>> > > > >>> _______________________________________________ >>> > >>> > > > >>> gnucash-user mailing list >>> > >>> > > > >>> [email protected] >>> > >>> > > > >>> To update your subscription preferences or to unsubscribe: >>> > >>> > > > >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> > >>> > > > >>> If you are using Nabble or Gmane, please see >>> > >>> > > > >>> https://wiki.gnucash.org/wiki/Mailing_Lists for more >>> > >>> information. >>> > >>> > > > >>> ----- >>> > >>> > > > >>> Please remember to CC this list on all your replies. >>> > >>> > > > >>> You can do this by using Reply-To-List or Reply-All. >>> > >>> > > > >>> >>> > >>> > > > >> >>> > >>> > > > > _______________________________________________ >>> > >>> > > > > gnucash-user mailing list >>> > >>> > > > > [email protected] >>> > >>> > > > > To update your subscription preferences or to unsubscribe: >>> > >>> > > > > https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> > >>> > > > > If you are using Nabble or Gmane, please see >>> > >>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>> > >>> > > > > ----- >>> > >>> > > > > Please remember to CC this list on all your replies. >>> > >>> > > > > You can do this by using Reply-To-List or Reply-All. >>> > >>> > > > >>> > >>> > > >>> > >>> > >>> > >>> >>> > >>> >>> > _______________________________________________ >>> > gnucash-user mailing list >>> > [email protected] >>> > To update your subscription preferences or to unsubscribe: >>> > https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> > If you are using Nabble or Gmane, please see >>> > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>> > ----- >>> > Please remember to CC this list on all your replies. >>> > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. 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