I agree that it seems like it should not have worked even then, but it did for me on a couple of machines and for a lot of other users as well. I think there is some strange kind of software leak that gets repaired by that procedure.
David Carlson On Tue, May 21, 2019 at 1:18 PM David Carlson <david.carlson....@gmail.com> wrote: > The instructions that Derek was quoting were originally taken from a very > old bug report dating back to Windows XP days. They do actually work in > those older OSes, and there are hints every so often that the same bug > still exists in Windows 7 and Windows 10. That is why some of us continue > to mention them when this type of problem appears for some users. Windows > 10 has re-vamped the UI surrounding the suspected settings, and this is an > attempt to get to the offending setting. I am not sure if it is correct, > as I don't have that problem on my wife's Windows 10 computer, but I think > this addresses that setting. > > On Tue, May 21, 2019 at 12:51 PM John Ralls <jra...@ceridwen.us> wrote: > >> I'll be amazed if that works. GnuCash has its own instance of WebKit and >> reports don't interact with the system browser at all, unless of course one >> exports HTML from the report and then opens it with the system browser. >> >> Which the OP might consider for a workaround. >> >> Regards, >> John Ralls >> >> > On May 21, 2019, at 9:14 AM, David Carlson <david.carlson....@gmail.com> >> wrote: >> > >> > On Tue, May 21, 2019 at 8:16 AM Derek Atkins <de...@ihtfp.com> wrote: >> > >> >> Hi, >> >> >> >> You are trying to configure the way Windows displays HTML pages. >> >> You are not configuring GnuCash. >> >> >> >> As the instructions say: >> >> >> >> * Select the bottom option "Set program access and computer defaults" >> >> * You are then asked to chose a configuration: >> >> * Extend the "Custom" configuration section by clicking on the double >> down >> >> arrow at the right (this step may not be necessary). If you are already >> >> using a "Custom" configuration, note the settings so you can go back to >> >> them once the problem is fixed. >> >> * Scroll up then click on the radio button to use the "Microsoft >> Windows" >> >> configuration. >> >> >> >> So once you select "Set program access and computer defaults" you need >> >> to extend the Custom configuration section and then click on the radio >> >> button for "Microsoft Windows" configuration. >> >> >> >> Note: I don't use Windows, so I am just helping you follow the >> >> instructions provided by others. >> >> >> >> -derek >> >> >> >> Derek Atkins 617-623-3745 >> >> de...@ihtfp.com www.ihtfp.com >> >> Computer and Internet Security Consultant >> >> _______________________________________________ >> >> gnucash-user mailing list >> >> gnucash-user@gnucash.org >> >> To update your subscription preferences or to unsubscribe: >> >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> >> If you are using Nabble or Gmane, please see >> >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> >> ----- >> >> Please remember to CC this list on all your replies. >> >> You can do this by using Reply-To-List or Reply-All. >> >> >> > >> > In Windows 7 it is under Internet Options, or in Windows 10 under >> > Settings. >> > Choose Default Apps >> > From there, scroll down to Choose Default Apps by filetype. Scroll >> down to >> > .html. Click on whatever it is currently set to, such as Google Chrome. >> > Change it to Microsoft Edge or something different. Then close >> settings, >> > reboot the computer, go back to settings and change the Default App for >> > .html back to your previous App. >> > >> > Now try looking at HTML reports in GnuCash. You may still need to wait >> > several minutes before they appear. >> > >> > -- >> > David Carlson >> > _______________________________________________ >> > gnucash-user mailing list >> > gnucash-user@gnucash.org >> > To update your subscription preferences or to unsubscribe: >> > https://lists.gnucash.org/mailman/listinfo/gnucash-user >> > If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Listsfor more information. >> > ----- >> > Please remember to CC this list on all your replies. >> > You can do this by using Reply-To-List or Reply-All. >> >> > > -- > David Carlson > -- David Carlson _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.