Sorry, forgot that detail. I’m not editing in the AR register. (generally, you should not do so)
I clicked the ‘payment’ link in the Customer Report. This opened my asset register that was used as the transfer account when I processed the payment. In this case, it was an Undeposited Funds account because they paid with a check. I edited the memo there. Note, you *can* edit in the AR register, though it is not advised. If you really want to do the edit there, be sure to put the ‘description’ you want in the `memo` field of the non-AR split. (the transfer account you received the payment to) It will still show on the Customer Report. If I’m not mistaken, I think the bug report I mentioned covers this issue with the AR edit not showing up on the Customer Report. (it also duplicates the same info in the Notes field - overwriting what was there, and vice versa) Regards, Adrien > On Jul 12, 2019, at 11:28 AM, L. D. James <[email protected]> wrote: > > Which screen did you go to for performing the edit? That's most likely the > key, editing the "Memo". I was editing something different. I was editing > from the "Accounts Receivable" screen. It has a memo field. If the field is > empty it says "Memo". Making a change there doesn't show up on the Customer > Report page, even after a refresh. They start out the same but becomes > different if you make an edit there. > > Can you tell me how to get to the screen where you make an edit and the > change can be seen in the Customer Report page? > > I'm still studying your method to see what I'm missing. > > Thanks. > > -- L. James _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
