On 7/12/19 1:01 PM, Adrien Monteleone wrote:
Sorry, forgot that detail.
I’m not editing in the AR register. (generally, you should not do so)
Makes sense... this is the reason the entries were not being
consistent. I was concern about a corruption in the data, so test test
until I get it right are being done with a backup of the company, not
the actual company's production data.
This precaution is what I hope others are doing until the get the
glitches out of problems experienced.
I clicked the ‘payment’ link in the Customer Report. This opened my asset
register that was used as the transfer account when I processed the payment. In
this case, it was an Undeposited Funds account because they paid with a check.
I edited the memo there.
Note, you *can* edit in the AR register, though it is not advised. If you
really want to do the edit there, be sure to put the ‘description’ you want in
the `memo` field of the non-AR split. (the transfer account you received the
payment to) It will still show on the Customer Report.
If I’m not mistaken, I think the bug report I mentioned covers this issue with
the AR edit not showing up on the Customer Report. (it also duplicates the same
info in the Notes field - overwriting what was there, and vice versa)
Thanks! After carefully following your steps, I finally figured out
where I was going wrong. I couldn't find the field to edit. So I right
clicked on the entry and it brought back the original "Process Payment"
form.
I understand it now and it works great!
Thanks for the patience in helping me to get over this gap in understanding.
Have a nice day!
-- L. James
--
L. D. James
[email protected]
www.apollo3.com/~ljames
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