Hi Bumping this thread to see if anyone has an idea how to proceed. 

> On Jul 16, 2019, at 10:43 AM, Eric Rathhaus (general) 
> <[email protected]> wrote:
> 
> Any thoughts on how to proceed?
> 
>> On Jul 13, 2019, at 4:17 PM, Eric Rathhaus (general) <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Hi Geert -  You’re correct about what happened.  However, I can’t see how to 
>> change the offset. The transactions appear as follows in my AR account    
>> 
>> <PastedGraphic-5.tiff>
>> 
>> The only  place I can see to reduce theis the payment transaction before gnu 
>> automatically sends the amount from AR to liabilities.  But I can’t edit 
>> that transaction.  Would I just delete it?
>> 
>>> On Jul 3, 2019, at 10:50 PM, Eric Rathhaus (general) 
>>> <[email protected] <mailto:[email protected]>> wrote:
>>> 
>>> Thanks, Adrien for your assistance and patience.  
>>> 
>>>> On Jul 3, 2019, at 10:35 PM, Adrien Monteleone 
>>>> <[email protected] <mailto:[email protected]>> 
>>>> wrote:
>>>> 
>>>> Short answer — yes.
>>>> 
>>>> Slightly longer answer — figure out what caused that to happen, undo it, 
>>>> and then redo the payment properly.
>>>> 
>>>> The reason for doing so rather than just creating a correcting entry is so 
>>>> that you learn what went wrong and don’t repeat the same situation in the 
>>>> future. (you’d also need to make good notations in the correcting entry so 
>>>> that far in the future, you don’t question why it is there)
>>>> 
>>>> I’d suspect that you chose the liability account as a source account like 
>>>> you’d choose some asset account. You don’t need to select an account when 
>>>> doing an offset.
>>>> 
>>>> Regards,
>>>> Adrien
>>>> 
>>>>> On Jul 4, 2019, at 12:04 AM, Eric Rathhaus (general) 
>>>>> <[email protected] <mailto:[email protected]>> wrote:
>>>>> 
>>>>> So I did assign the credit note to the AR account and then processed two 
>>>>> payments by selecting the posted invoices and the credit note all in the 
>>>>> AR account.  I didn’t do anything else but somehow the remaining balance 
>>>>> of the credit note ended up in a liability account. Should I just move it 
>>>>> back to the AR account to keep it simple?  
>>>>> 
>>>> 
>>>> 
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>> <PastedGraphic-3.tiff>

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