Hi Bumping this thread to see if anyone has an idea how to proceed. > On Jul 16, 2019, at 10:43 AM, Eric Rathhaus (general) > <[email protected]> wrote: > > Any thoughts on how to proceed? > >> On Jul 13, 2019, at 4:17 PM, Eric Rathhaus (general) <[email protected] >> <mailto:[email protected]>> wrote: >> >> Hi Geert - You’re correct about what happened. However, I can’t see how to >> change the offset. The transactions appear as follows in my AR account >> >> <PastedGraphic-5.tiff> >> >> The only place I can see to reduce theis the payment transaction before gnu >> automatically sends the amount from AR to liabilities. But I can’t edit >> that transaction. Would I just delete it? >> >>> On Jul 3, 2019, at 10:50 PM, Eric Rathhaus (general) >>> <[email protected] <mailto:[email protected]>> wrote: >>> >>> Thanks, Adrien for your assistance and patience. >>> >>>> On Jul 3, 2019, at 10:35 PM, Adrien Monteleone >>>> <[email protected] <mailto:[email protected]>> >>>> wrote: >>>> >>>> Short answer — yes. >>>> >>>> Slightly longer answer — figure out what caused that to happen, undo it, >>>> and then redo the payment properly. >>>> >>>> The reason for doing so rather than just creating a correcting entry is so >>>> that you learn what went wrong and don’t repeat the same situation in the >>>> future. (you’d also need to make good notations in the correcting entry so >>>> that far in the future, you don’t question why it is there) >>>> >>>> I’d suspect that you chose the liability account as a source account like >>>> you’d choose some asset account. You don’t need to select an account when >>>> doing an offset. >>>> >>>> Regards, >>>> Adrien >>>> >>>>> On Jul 4, 2019, at 12:04 AM, Eric Rathhaus (general) >>>>> <[email protected] <mailto:[email protected]>> wrote: >>>>> >>>>> So I did assign the credit note to the AR account and then processed two >>>>> payments by selecting the posted invoices and the credit note all in the >>>>> AR account. I didn’t do anything else but somehow the remaining balance >>>>> of the credit note ended up in a liability account. Should I just move it >>>>> back to the AR account to keep it simple? >>>>> >>>> >>>> >>>> _______________________________________________ >>>> gnucash-user mailing list >>>> [email protected] <mailto:[email protected]> >>>> To update your subscription preferences or to unsubscribe: >>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>> <https://lists.gnucash.org/mailman/listinfo/gnucash-user> >>>> If you are using Nabble or Gmane, please see >>>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>>> ----- >>>> Please remember to CC this list on all your replies. >>>> You can do this by using Reply-To-List or Reply-All. >>> >> <PastedGraphic-3.tiff>
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