After following David’s advice and getting GnuCash to successfully open your data file, I’d highly recommend moving up to the current 3.8 and keeping current with GnuCash versions.
There have been a plethora of bug fixes since 3.5 and I can’t think of any significant compatibility reason to remain on 3.5 instead of upgrading, especially since you are running Mojave which is just one release back from current and certainly still supported by Apple. (and unless someone can advise otherwise, you should be able to jump right from 3.5 to 3.8) Regards, Adrien > On Jan 7, 2020 w2d7, at 10:13 PM, Matthew Lybanon <[email protected]> > wrote: > >> From: Matthew Lybanon <[email protected]> >> Subject: [GNC] Lost Data >> Date: January 7, 2020 at 4:31:14 PM CST >> To: "<[email protected]> User" <[email protected]> >> >> >> Gnucash 3.5-1 running on a MacBook Pro under macOS 10.14.6. I’m been using >> Gnucash for years for very simple accounting, primarily just maintaining a >> checkbook register. Today I had trouble reconciling a bank statement. After >> clicking “Finish” the reconciled transactions had a “y” in the appropriate >> column, but when I tried to quit Gnucash I got a message saying that >> something hadn’t been saved and asking if I wanted to save it. Sorry to be >> so vague, but I don’t recall exactly what the message was. >> >> When I restarted Gnucash the transactions that were previously reconciled >> weren’t; they had “n” in place of “y”. I tried to reconcile again, but the >> next time I started Gnucash and looked at the register I got the message >> >> "Report error >> >> An error occurred while running the report." >> >> I tried opening an earlier version of the data file (NAME.gnucash.string of >> numbers.gnucash) but got the same error message. I have not deleted >> anything. I have _.gnucash files, one _.LNK files, _.log files. >> >> What went wrong and–more important–how can I get the data back? >> >> >> >> From: David Cousens <[email protected]> >> Subject: Re: [GNC] Lost Data >> Date: January 7, 2020 at 9:18:47 PM CST >> To: [email protected] >> >> >> Matthew >> >> Not sure what is going on. Were you opening using a recent entry in the File >> Open dialog? If so try navigating explicitly to your data file and opening >> it explicitly. Before doing so check there are no files with a .LCK >> extension in the directory with your data file as these will normally block >> opening the file although that should bring uop a dialog allowing you to >> override it. Deleting the files with the .LCK extension should not cause any >> problems as long as you don't have GnuCash open in another instance. They >> are intended to stop multiple instances of the program from opening the same >> file at the same time. AFAIK ".LNK" files are Windows created files and >> shouldn't have any effect on MacOSX or Linux. The report error tends to >> indicate that GnuCash is trying to open a report. Did you have a report tab >> open when you last closed the file? >> >> David Cousens >> >> >> >> ----- >> David Cousens >> -- >> Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html >> >> >> >> >> > > Normally I open the Gnucash application which, I understand, by default opens > the _.gnucash data file. That now gives the error message. The same thing > happens when I open the _.gnucash file explicitly, and the same thing > happens when I open one of the the _.gnucash.string of numbers.gnucash files > explicitly. > > Here is a list of all the Gnucash data (and related) files I now have (I got > this list from the Terminal application). > > -rw-r--r--@ 1 matthewlybanon staff 52409 Jan 7 16:02 > -rw------- 1 matthewlybanon staff 0 Jan 7 15:54 MAGS > Show.gnucash.0.33401.LNK > -rw-r--r--@ 1 matthewlybanon staff 2380 Jan 7 11:23 MAGS > Show.gnucash.20200107111856.log > -rw-r--r--@ 1 matthewlybanon staff 359 Jan 7 15:40 MAGS > Show.gnucash.20200107112457.log > -rw-r--r--@ 1 matthewlybanon staff 779 Jan 7 15:55 MAGS > Show.gnucash.20200107155416.log > -rw-r--r--@ 1 matthewlybanon staff 52283 Jan 7 11:24 MAGS > Show.gnucash.20200107155657.gnucash > -rw-r--r--@ 1 matthewlybanon staff 4370 Jan 7 15:57 MAGS > Show.gnucash.20200107155657.log > -rw-r--r--@ 1 matthewlybanon staff 4581 Jan 7 16:01 MAGS > Show.gnucash.20200107155856.log > -rw-r--r--@ 1 matthewlybanon staff 52402 Jan 7 15:56 MAGS > Show.gnucash.20200107160232.gnucash > -rw-r--r--@ 1 matthewlybanon staff 170 Jan 7 16:02 MAGS > Show.gnucash.20200107160232.log > > I could try to open an older version of MAGS Show.gnucash from a Time Machine > backup, but since opening one of the MAGS Show.gnucash.numbers.gnucash files > didn’t work I don’t see why that would work, either. It seems as if the > problem may be something else. I’m open ot suggestions. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
