My description of the process has been from an accounting perspective. According to the Help Manual GnuCash cannot process the write off as a payment in the simple manner of a manual transaction entry as I described it because the accounts in the payment logic are restricted and the use of lots for processing partial payments complicates the issue.
Section 7.6.3 of the Help manual (https://www.gnucash.org/docs/v4/C/gnucash-help/busnss-ar-payment1.html) gives a process for writing off a bad debt to a Bad Debt expense account which will achieve the desired result within GnuCash which AFAIK is still valid. David ----- David Cousens -- Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.