My description of the process has been from an accounting perspective.

According to the Help Manual GnuCash cannot process the write off as a
payment in the simple manner of a manual transaction entry as I described it
because the accounts in the payment logic are restricted and the use of lots
for processing partial payments complicates the issue.

Section 7.6.3 of the Help manual
(https://www.gnucash.org/docs/v4/C/gnucash-help/busnss-ar-payment1.html)
gives a process for writing off a bad debt to a Bad Debt expense account
which will achieve the desired result within GnuCash which AFAIK is still
valid. 

David



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David Cousens
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Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
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