On 02 July 2021 at 20:10, 3JS Airconandtechservices said:

> Hi there,
> 
> Can someone please help me, our  problem is whenever i add an income (not
> only income but also all other sales like acount) transaction , it
> willautomatically duplicate this particular transaction but the amount is
> now tranferred to "Charge" resulting to zero balance. see sample
> screenshot below : [image: image.png]

You need to tell Gnucash where the income is going to. You have it going 
to the same place it is coming from, which is why the two sides of the 
transaction show up in the same account.

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