Usually entering manual transactions in the AR/AP accounts is discouraged because if you are using (or later decide to use) the Business Features, they will not see those transactions.

The proper thing to do would be to Process Payment for the overpayment amount for the tenant (customer).

When an invoice is entered for the customer, then apply that overpayment to it.

If you really want to do things manually, create a child of AR called 'Other AR' or something similar, (as a regular type 'asset', *not* type 'A/Receivable' as you can only have one of those in your book) and enter your manual transactions there according to David's advice.

Regards,
Adrien

On 3/14/22 10:32 PM, [email protected] wrote:
Arthur,

The Accounts Receivable account is an asset account which means it is debited 
to increase its balance and credited to decrease its balance. You want to it to 
have a negative balance by the amount your tenant is in credit.
Manually nter a transaction at the date you opened the books with the following
entries/splits to create the negative opening balance xxx. You can do this
either from the Acounts Receivable or the Opening balances register.

Asset:Accounts Recievable    Credit xxx
Equity:Opening Balances      Debit  xxx

David Cousens

On Tue, 2022-03-15 at 03:07 +0000, arthur brogard via gnucash-user wrote:
I've opened an account receivable account for my rental place.  The tenant is
in credit.  He's overpaid.  I need to open it with that balance.  I don't seem
to be able to put in an opening balance at all.
What to do?

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