Richard, please use reply all or whatever your mail client requires to be sure < gnucash-user@gnucash.org> gets a copy so others can see it. That is important because I have to tell others that you have now gone beyond my area of expertise as a long term user and you now need help from someone who knows more about Gnucash on versions of windows newer than XP. This time I am copying it to the list.
On Sat, Sep 10, 2022 at 11:38 AM Richard Clarkson <rtclark...@btinternet.com> wrote: > David > > > > Thanks for responding! > > > > Yes I use the windows installer and I have tried letting the installer > delete the previous version and have also tried deleting the previous > version myself. > > > > Richard > > > > *From:* David Carlson <david.carlson....@gmail.com> > *Sent:* 10 September 2022 17:33 > *To:* Gyle McCollam <gmccol...@live.com> > *Cc:* Richard Clarkson <rtclark...@btinternet.com>; Gnucash Users < > gnucash-user@gnucash.org> > *Subject:* Re: [GNC] Issue Opening GnuCash in versions above 4.9 on > Windows 11 > > > > Richard, > > > > Are you using the windows installer as downloaded from the Gnucash.org > website for each gnucash version? > > > > Do you let the installer delete the existing version or do you use another > method? > > > > > > > > > > On Sat, Sep 10, 2022, 11:18 AM Gyle McCollam <gmccol...@live.com> wrote: > > Does gnucash open, just not your data file? If so, once opened try file > open and select your ???.gnucash file. I'm on windows 11 and gnucash 4.11 > with no issues. > > > > Sent from Samsung Galaxy smartphone. > > > > -------- Original message -------- > From: Richard Clarkson via gnucash-user <gnucash-user@gnucash.org> > Date: 9/10/22 12:04 PM (GMT-05:00) > To: gnucash-user@gnucash.org > Subject: [GNC] Issue Opening GnuCash in versions above 4.9 on Windows 11 > > I previously posted (some time ago) about an issue opening GnuCash > following > upgrade to a newer version. I decided to wait to see if a newer version > would overcome my problem. > > > > I am on a Windows 11 PC, and am able to use GnuCash 4.9. I have tried > updating to GnuCash 4.10 and 4.11, unfortunately when I try to open the > gnucash.exe on anything above the 4.9 version then nothing happens (it > doesn't make any difference if I start as an Administrator or not). Windows > thinks for 2 seconds and then does nothing. I can see no GnuCash processes > in Task Manager. Once I revert to version 4.9 everything works as it > should. > > > > I have tried downloading from sourceforge and GitHub, in case there was an > issue. I have tried turning of my Firewall and antivirus, but same issue. > > > > Did something drastic chance be between version 4.9 and 4.10 or is there > anything else I can to see if I can overcome this problem? It's getting to > be quite frustrating! > > > > Richard > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > > -- David Carlson _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.