FWIW - Revo Uninstaller has worked well for me. nvsoar
On 09/12/22 13:20, David Carlson wrote:
Also, in your thread started last May you mentioned an adventure with
release 4.0 and 4.10, after which you may not have had a clean uninstall.
Have you tried using either the Windows uninstaller or a third party
uninstaller? I wish I could remember the name of the third party
uninstaller that used to work very well, at least several years ago.
On Mon, Sep 12, 2022 at 3:03 PM Adrien Monteleone <
[email protected]> wrote:
Richard (Clarkson),
You mentioned in the other thread that you also tried from PowerShell.
Is there no output there when it fails to completely open?
Have you tried to view the Windows Logs to see if any warnings or errors
were reported about the time you tried to start GnuCash?
Of course, if you can get a Trace File (see the wiki) and/or stack trace
that might help too.
And to confirm - you downloaded GnuCash *from* the links on gnucash.org,
and not somewhere else? (which take you to the GnuCash SourceForge
project page)
Regards,
Adrien
On 9/10/22 6:03 PM, Richard Clarkson via gnucash-user wrote:
Yes I use the windows installer and I have tried letting the installer
delete the previous version and have also tried deleting the previous
version myself.
From: David Carlson <[email protected]>
Sent: 10 September 2022 17:33
To: Gyle McCollam <[email protected]>
Cc: Richard Clarkson <[email protected]>; Gnucash Users <
[email protected]>
Subject: Re: [GNC] Issue Opening GnuCash in versions above 4.9 on
Windows 11
Are you using the windows installer as downloaded from the Gnucash.org
website for each gnucash version?
Do you let the installer delete the existing version or do you use
another method?
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