On 10/7/22 16:38, john wrote:
On Oct 7, 2022, at 12:43 PM, Jay Ridgley <[email protected]> wrote:
Good Morning,
BRAND NEW to the list, have been using GnuCash on my Ubuntu system for over 20
years, this is the first problem I have encountered that I have not been able
to resolve.
I discovered that the balance amount that should appear in a the parent account
for my bank is missing. Therefore I am unable to do this month's reconcile.
The account was proper last month, and I was able to balance my checkbook
successfully. In the meantime I upgraded to Ubuntu 22.04 LTS from 20.04 LTS
every thing seems to running properly, otherwise, including GnuCash.
Today when I tried to reconcile my bank account I discovered the amount of the
balance is missing and the reconcile button is grayed out(naturally since
nothing shows).
All the sub accounts point to the parent account and when I list my accounts
the balance appears there and is correct.
What happened and how can I get it back?
Can you attach (don't inline!) a screenshot of the problem? It's not clear from
your description what balance is missing and what button is disabled.
Regards,
John Ralls
John,
Sorry it took so long...
The account shown is the parent and the Balance should NOT be blank, but
the sum of 4 account balances.
Thanks,
Jay
--
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320
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