Hi, sorry for the incomplete context. I am trying to issue an invoice using GnuCash 4.4 Build 2020-12-28 in Debian. I go to Business, select Customer > New Invoice, type the client name in Customer, their PO in Billing ID, select Terms, then click OK. When the invoice window opens, I type my service in Description, then I click on Income Account where I expect to see Income:Sales (as in previous invoices), but the software gives me only one option "Income: interest Income" and this is wrong. The arrow down button does not bring any other income account. Also, I think I had more options for the Action field; now it shws only one entry "Hours" and I have the impression that previously I could select "words"... but I do not recall how I (or the software) did that. I need some help in order to get the correct account <Sales> in the Income Account field.
Not sure if the group accepts a screenshot, but I can send one if necessary. Thank you. Thelma On Fri, May 19, 2023 at 11:32 AM Murugan Muruganandam < [email protected]> wrote: > hi Thelma > > can you please elaborate the issue step by step. where you are not able to > see the income account > > > > Saludos Cordiales > > > Murugan > ------------------------------ > *From:* gnucash-user <gnucash-user-bounces+m.muruganandam= > [email protected]> on behalf of Thelma Sabim <[email protected]> > *Sent:* Thursday, May 18, 2023 7:50 PM > *To:* [email protected] <[email protected]> > *Subject:* [GNC] invoice not showing sales in income account > > Hi, > I had set up my invoice to show "Income:sales" under Income Account. Today > I tried to issue another invoice and the field only shows "Income:interest" > and it seems to freeze when I click on the arrow down. Also, the field > Action only shows 'hours'. Before I had the option for 'word'. > I still can see my four invoices issued and correctly posted to Accounts > Receivable and if I jump to invoices, they show Income:sales for Income > account. > What should I do? Recreate a new template for invoice? What options are > available in this scenario? > Thank you. > > -- > *Thelma L Sabim* > Tradutora Juramentada JUCEPAR > Certified Translator Eng < > Por > ABRATES, ATA > +55 (41) 3276 5659 Cel: (41) 9 9676 7297 (BR) > +1 (512) 837 5708 (US) > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > -- *Thelma L Sabim* Tradutora Juramentada JUCEPAR Certified Translator Eng < > Por ABRATES, ATA +55 (41) 3276 5659 Cel: (41) 9 9676 7297 (BR) +1 (512) 837 5708 (US) _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
