That is very strange indeed. I don't recall any bugs where the free-form
description would restrict or in any way influence the posting account
selection.
By chance, are you dealing with multiple currencies?
That has caused restrictions for AR/AP accounts in the past, but it
might also affect Income/Expense posting accounts for the line-items.
I'm also pretty sure that was fixed after 4.4, so when you get a chance
to upgrade, you may find everything works as expected.
Customers/Vendors have a currency, as do accounts. Previous to the fix,
you couldn't mix them. (without extra effort)
Regards,
Adrien
On 5/23/23 2:54 PM, Thelma Sabim wrote:
Thank you Vincent for the details and Murugan for the suggestion.
V: I checked the account and it is like in your screenshot: no placeholder,
no hidden.
M: I tried to install a new version of GnuCash using flatpak, but there
was an error regarding bubblewrap and I did not go further. Tax season is
still "on" and I did not want to jeopardize more settings in my machine. I
can wait a couple of months till Debian releases a new version hopefully
with GnuCash 5.1
I decided to "play around" with one scratchy invoice and typed different
services in the Description, like Proofing, Desktop editing, Translation,
etc. Then, I jumped to the Income account field. Some of these services
were classified as "income:interest income" or the field was frozen and did
not accept clicks nor typing, but for some of them I could open the drop
down menu and select the correct income:sales account. After deleting the
incorrectly coded entries and keeping adding a couple of entries in the
invoice, it seems that the issue is solved... at least for now.
Thank you both for your time & help.
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