On Thu, Jun 26, 2025 at 8:33 PM Owen Willows <[email protected]> wrote:
> Dear Gnucash, > > I have a problem. > Tried to open the program to find that it is entirely missing. Tried every > option to get it back without success. > When clicking on the Gnucash icon, it opens a blank window headed “Unsaved > book - Gnucash” > I am using a MacBook Air M2 - 13 inch. I am running Mac OS Sequoia 15.5. > The download file reads: Gnucash-Arm-5.11-2.dmg. > I have been using Gnucash for a few years and would hate to lose all my > financial records > > PLESASE HELP. > > Owen Willows. > It sounds like you have the GnuCash program, if it opens to a blank window. What it sounds like is that it cannot find the data file where your records are stored. Was that a local storage on your computer's hard drive? Was it on an external drive? Was it on Dropbox? In the cloud somewhere? If you *know* where your data file is, you can "Open" it from GnuCash. GnuCash also keeps a list of the most recently used files, but if it can't find it once, it asks if it should be removed... if you said yes, it won't be in the MRU list. If you don't know where you keep your data file, you will need to find it (or, use a backup). The data file has a file extension of ".gnucash" -- the file name is set by you. GnuCash creates backup files that look like "<your file name>.gnucash.<timestamp>.gnucash". But finding your file would be better... did you, perhaps, accidentally delete it? Have you looked in the trash can? Others may have even more ideas. Best wishes! -- _________________________________ Richard Losey [email protected] Micah 6:8 _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
