This problem was discussed and solved in another thread, see https://lists.gnucash.org/pipermail/gnucash-user/2025-October/117826.html.
Regards, John Ralls > On Oct 7, 2025, at 07:59, R Losey <[email protected]> wrote: > > I'll note that I have Windows 10 and 5.13 is installed and seems to be > working fine (I haven't done much on it since I installed 5.13). > > On Mon, Oct 6, 2025 at 9:43 AM Ken Pyzik <[email protected]> wrote: > >> Just to be clear, this error does not present itself on all Windows >> installations. >> >> I have Windows 11 and version 5.13 installed and it is working perfectly. >> Also, one individual commented that he had three different Windows 11 >> configurations (one chip supported Windows 11 laptop, one unsupported chip >> windows 11 laptop and one unsupported Windows 11 desktop) and two of the >> three were working. The one that did not work was a specific laptop >> (unsupported Windows 11 chip) by a specific hardware manufacturer. >> >> Based upon this information, the bug seems to be related to specific older >> Windows 11 (or Windows 10) configurations on specific chipsets. But this >> is only a guess by me. Based upon my limited experiences - Windows 11 >> fully supported chipset - Gnucash seems to be installing and working fine. >> >> Go figure! >> >> Ken >> ________________________________ >> From: gnucash-user <[email protected]> >> on behalf of Adrien Monteleone <[email protected]> >> Sent: Monday, October 6, 2025 7:08 AM >> To: [email protected] <[email protected]> >> Subject: Re: [GNC] Updated from 5.12 to 5.13 but cannot open GNUCASH any >> longer >> >> Joseph, >> >> Those errors are also reported in another thread titled "GnuCash v5.13 >> doesn't start and I can't reach https://wiki.gnucash.org/wiki/Bugzilla";. >> >> Though it does get a bit technical, you can follow along there. >> >> In the meantime, you can fall back to 5.12 to get work done. >> >> Regards, >> Adrien >> >> On 10/5/25 3:06 PM, Joseph Hymel via gnucash-user wrote: >>> Running Win 10 on desktop >>> I installed 5.13 just as I done every time for over 6 years now. After >> install completed and I tried to open GNUCASH, I got these two notification >> message boxes: >>> "The procedure entry point clock_gettime32 could not be locatedin the >> dynamic link library c:\\Program Files (x86)\gnucash\bin\libstdc++-6.dll" >>> "The procedure entry point pthread_cond_timedwait32 could not be located >> in the dynamic link library C:\Program Files >> (x86)\gnucash\bin\libjavascriptcoregtk-3.0-0.dll" >>> I have a backup copy of all the files generated after each use of >> gnucash on daily basis. I need help and am not a computer technical expert. >> I am just a user of gnucash. >> >> _______________________________________________ >> gnucash-user mailing list >> [email protected] >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> _______________________________________________ >> gnucash-user mailing list >> [email protected] >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> > > > -- > _________________________________ > Richard Losey > [email protected] > Micah 6:8 > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
