I was the individual with the different Windows configurations. Just for completeness, I tested the installation on my Windows 10 machine (so old I have no chance of installing Windows 11 on it).
Worked fine! Go figure is the correct response. Mike On Mon, 6 Oct 2025 at 15:44, Ken Pyzik <[email protected]> wrote: > Just to be clear, this error does not present itself on all Windows > installations. > > I have Windows 11 and version 5.13 installed and it is working perfectly. > Also, one individual commented that he had three different Windows 11 > configurations (one chip supported Windows 11 laptop, one unsupported chip > windows 11 laptop and one unsupported Windows 11 desktop) and two of the > three were working. The one that did not work was a specific laptop > (unsupported Windows 11 chip) by a specific hardware manufacturer. > > Based upon this information, the bug seems to be related to specific older > Windows 11 (or Windows 10) configurations on specific chipsets. But this > is only a guess by me. Based upon my limited experiences - Windows 11 > fully supported chipset - Gnucash seems to be installing and working fine. > > Go figure! > > Ken > ________________________________ > From: gnucash-user <[email protected]> > on behalf of Adrien Monteleone <[email protected]> > Sent: Monday, October 6, 2025 7:08 AM > To: [email protected] <[email protected]> > Subject: Re: [GNC] Updated from 5.12 to 5.13 but cannot open GNUCASH any > longer > > Joseph, > > Those errors are also reported in another thread titled "GnuCash v5.13 > doesn't start and I can't reach https://wiki.gnucash.org/wiki/Bugzilla". > > Though it does get a bit technical, you can follow along there. > > In the meantime, you can fall back to 5.12 to get work done. > > Regards, > Adrien > > On 10/5/25 3:06 PM, Joseph Hymel via gnucash-user wrote: > > Running Win 10 on desktop > > I installed 5.13 just as I done every time for over 6 years now. After > install completed and I tried to open GNUCASH, I got these two notification > message boxes: > > "The procedure entry point clock_gettime32 could not be locatedin the > dynamic link library c:\\Program Files (x86)\gnucash\bin\libstdc++-6.dll" > > "The procedure entry point pthread_cond_timedwait32 could not be located > in the dynamic link library C:\Program Files > (x86)\gnucash\bin\libjavascriptcoregtk-3.0-0.dll" > > I have a backup copy of all the files generated after each use of > gnucash on daily basis. I need help and am not a computer technical expert. > I am just a user of gnucash. > > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
