Hi Paul,
There was a fix delivered on 10/12 which might be relevant. I suggest
you try a more recent nightly build:
https://code.gnucash.org/builds/win32/stable/
If the issue persists, I suggest you file a bug and, if you are able,
provide the stack trace: https://wiki.gnucash.org/wiki/Stack_Trace
Regards,
Sherlock
On 10/23/25 5:21 PM, Paul Kinzelman wrote:
I recently upgraded 5.9 -> 5.13 with the problem I had to delete the
gnucash directory
to make it work.
So I thought 5.13 was working. Then today I tried to reconcile a charge
card account for the first time since I upgraded to 5.13
Everything was OK, I could reconcile everything (only 1 credit and 2
debits),
until I clicked on 'Finish'. It thought for awhile, then the window
just vanished which I assume is it crashing. The transactions I
marked as cleared were not cleared, it seemed to be set back to before I
tried to
reconcile the account so I could try it again.
I tried this 2 or 3 times (can't remember), crash happened same way
every time.
I uninstalled 5.13 and installed 5.12 and the reconcile worked as usual.
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