Hi Megan,
The GnuCash version information you provided doesn't seem right.
If you're using 5.13, I suggest using a recent nightly build as the
official release has multiple known issues:
https://code.gnucash.org/builds/win32/stable/?C=M;O=D
Before installing, uninstall the application and remove the C:\Program
Files (x86)\gnucash folder.
Regards,
Sherlock
On 11/6/25 3:48 PM, Megan Tilley wrote:
I was successful in using a copy of my data while travelling, and again
after I returned home. I have also updated over the last 5 days with no
issues. Backups made - everything 'hunky-dory'. I shut down overnight.
This morning, I started up as usual, and GNUcash (GC) loaded, and showed my
most recent database, and navigated to the account I needed. I selected
the next empty transaction line to enter my data, and the program did not
accept my keyboard input === stalled completely - No Response on the
window frame.
I shut down GC, read an email, updated a spreadsheet, then after 2 minutes,
restarted GC.
Again GC loaded, I was in the account I needed, started typing and No
Response on the window frame.
This time, when I restarted (start #3), I was told the file was locked, and
I opened it anyway to make a new copy (new filename) as I have done before.
Again, I started to input the new file name, and the typing was No Response
and the stall.
Any thoughts on how to fix this?
Thanks!
Megan in Sydney
*GnuCash -- **Version: 5.13 -- **Build ID: 5.12+(2025-06-28) -- *
*Finance::Quote: *1.66 (2025-10-02)
*Windows 10 Home -- **Version: 22H2 -- **OS Build: 19045.5011*
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