The lack of response to keyboard input usually suggests that there is a hidden dialog box or window that has focus. This often occurs with users who have multiple monitors in one setup, but not another. You might try using Alt-Tab to see if you can refocus on the visible window...
David T. On Nov 7, 2025, 5:44 AM, at 5:44 AM, Sherlock <[email protected]> wrote: >Hi Megan, > >The GnuCash version information you provided doesn't seem right. > >If you're using 5.13, I suggest using a recent nightly build as the >official release has multiple known issues: > >https://code.gnucash.org/builds/win32/stable/?C=M;O=D > >Before installing, uninstall the application and remove the C:\Program >Files (x86)\gnucash folder. > >Regards, > >Sherlock > > >On 11/6/25 3:48 PM, Megan Tilley wrote: >> I was successful in using a copy of my data while travelling, and >again >> after I returned home. I have also updated over the last 5 days with >no >> issues. Backups made - everything 'hunky-dory'. I shut down >overnight. >> >> This morning, I started up as usual, and GNUcash (GC) loaded, and >showed my >> most recent database, and navigated to the account I needed. I >selected >> the next empty transaction line to enter my data, and the program did >not >> accept my keyboard input === stalled completely - No Response on the >> window frame. >> >> I shut down GC, read an email, updated a spreadsheet, then after 2 >minutes, >> restarted GC. >> >> Again GC loaded, I was in the account I needed, started typing and No >> Response on the window frame. >> >> This time, when I restarted (start #3), I was told the file was >locked, and >> I opened it anyway to make a new copy (new filename) as I have done >before. >> Again, I started to input the new file name, and the typing was No >Response >> and the stall. >> >> Any thoughts on how to fix this? >> >> Thanks! >> Megan in Sydney >> >> *GnuCash -- **Version: 5.13 -- **Build ID: 5.12+(2025-06-28) -- * >> *Finance::Quote: *1.66 (2025-10-02) >> >> *Windows 10 Home -- **Version: 22H2 -- **OS Build: 19045.5011* > > > >_______________________________________________ >gnucash-user mailing list >[email protected] >To update your subscription preferences or to unsubscribe: >https://lists.gnucash.org/mailman/listinfo/gnucash-user >----- >Please remember to CC this list on all your replies. >You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
