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When you say "include the refund", what exactly do you mean? If you mean the amount of a credit note, then I'm afraid it is working as designed; this is not a bug. The way to show the total balance is to run the customer report which shows all invoices, payments, and credit notes for the customer. If you mean that you edited the bill and added a line-item with a negative amount, then I don't understand what you mean by "assigning the transaction to the bill" because the negative amount (here) is part of the bill. Please try the customer report. Hope this helps, -derek On Thu, March 26, 2026 10:07 pm, Jediator wrote: > Thanks Derek! Yes, a credit note is separate and has a separate bill > ID. I'd like to include the refund as part of the bill to show the > running total. GNC allows entering a negative entry in a bill, but > fails to include it in the bill balance after assigning the > corresponding transaction to the bill. If no other suggestions, I will > go ahead to submit a bug ticket... > > -- ND > > On 3/26/26 9:25 PM, Derek Atkins wrote: >> A credit note is a separate entity and not part of the bill. It is >> not considered a payment, but rather a credit to their account. An >> owner report (customer / vendor report) will show the running total. >> Enjoy! >> -derek >> Sent using my mobile device. Please excuse any typos. >> >> On March 26, 2026 21:10:26 Jediator <[email protected]> wrote: >> >>> I noticed when creating an itemized bill with refund entries (with >>> negative item amount), the refund entry shows correctly on the vendor >>> report after rendering the refund transaction against the bill. >>> However, the refund entry doesn't get included in the running total of >>> the bill as shown in the Printable Invoice report. >>> >>> Could this be a bug? or entering a refund/negative amount in a bill >>> isn't a correct practice? I didn't want to create a separate credit >>> note for the refund but want to include the refund entry/entries in a >>> single job bill. >>> >>> I am running GNC version 5.14 on a Mac with Postgresql as the back-end >>> database. >>> >>> Thanks a lot in advance! >>> >>> -- ND >>> _______________________________________________ >>> gnucash-user mailing list >>> [email protected] >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> ----- >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. >> > -- Derek Atkins 617-623-3745 [email protected] www.ihtfp.com Computer and Internet Security Consultant _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
