According to me, any airline will do. All what most of us would want is a
direct flight to Goa. Ask me how difficult it was for me to travel Goa-Dubai
via Mumbai. I went down for a short holiday mid March (a fortnight). The IC
flight Sharjah-Goa direct was excellent timing although I had a lost baggage
(result of carelessness with most airlines). I reconfirmed my return ticket
on 26th March and I was pretty surprised nobody informed me at that point of
time that the flights have
been re-routed through Mumbai from 29th onwards. It was just two days prior
from my travel that the airline staff calls and says the flight is
cancelled.. isn't this funny?..and I need to have a fresh booking done.
Secondly, the airline promised us that they would assist us in the airport
transfer from domestic to In'tl and food would also be provided.
Unsurprisingly nothing like this happened. Even their porters who were just
lending a helping had came up saying `Madam, chai ke liye kuch de do'.
I was travelling alone with my 7 year and 1 year old baby. The airport was
overcrowded as usual, no proper seating arrangement, flies all around, A/cs
were on but no proper cooling, kids getting restless, baggage to be taken
care of (since connecting flight check in was only 5 hours later) and so on.
It took me over 12 hours to reach my destination. Considering this, flying
to Goa without a direct flight is like a nightmare. Hope some airlines
considers this urgently atleast for the sake of families and our older
parents who often visit their children out here.
N, DXB.
