How do we to contact support?
If we pay money then there must be at least email address where I can
send email?

Basic query does not return every second line that it should return.

May be something wrong with index.

Please, help

On Jan 17, 3:59 pm, Max <[email protected]> wrote:
> I can't find way to report serious problem.
> We have uploaded real customer data and there is bug in datastore
> results.
>
> But I can't find way to send screenshots and queries that will not be
> seem by everyone.
> I can't show customer emails or IDs.
>
> In short problem is that when I do following query (I have changed IDs
> and table names)
>
> SELECT * FROM Table1 WHERE ctime >= DATETIME('2009-12-01 00:00:00')
> ORDER BY ctime
>
> key - is key
> cid - is indexed long
> ctime - is indexed date
>
> first 2 lines are
> cid:1234        cid:2009-12-01 00:00:37
> cid:2345        ctime:2009-12-01 00:01:11
>
> when I filter it to show cis=2345 only
>
> SELECT * FROM Table1 WHERE cid= 2345 and ctime >= DATETIME('2009-12-01
> 00:00:00') ORDER BY ctime
>
> first 2 lines are
> cid:2345        ctime:2009-12-01 00:03:26
> cid:2345        ctime:2009-12-01 00:15:09
>
> ----
>
> I expected to see "cid:2345        ctime:2009-12-01 00:01:11 " as first line
> in second query.
> But it is missing.
>
> We have uploaded 5,426,307 entities (9 GBytes) data to datastore and
> our report for December 2009  till now showed that
> countMissing = 28253
> countExists = 17555
>
> ----
>
> How can I contact you privately? This data is stored on paid account.
>
> Thanks, Max
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