Is it possible that some of your entities in Table1 were stored when cid was declared unindexed? If so you will need to re-store them so they get indexed in the implicit cid index and also in the custom index on cid-ctime.

Whether or not this was the cause of some entities not being included in the custom index, you should try to re-store those entities that are missing from your query.

On 19 Jan 2010, at 20:01, Max wrote:

How do we to contact support?
If we pay money then there must be at least email address where I can
send email?

Basic query does not return every second line that it should return.

May be something wrong with index.

Please, help

On Jan 17, 3:59 pm, Max <[email protected]> wrote:
I can't find way to report serious problem.
We have uploaded real customer data and there is bug in datastore
results.

But I can't find way to send screenshots and queries that will not be
seem by everyone.
I can't show customer emails or IDs.

In short problem is that when I do following query (I have changed IDs
and table names)

SELECT * FROM Table1 WHERE ctime >= DATETIME('2009-12-01 00:00:00')
ORDER BY ctime

key - is key
cid - is indexed long
ctime - is indexed date

first 2 lines are
cid:1234        cid:2009-12-01 00:00:37
cid:2345        ctime:2009-12-01 00:01:11

when I filter it to show cis=2345 only

SELECT * FROM Table1 WHERE cid= 2345 and ctime >= DATETIME('2009-12-01
00:00:00') ORDER BY ctime

first 2 lines are
cid:2345        ctime:2009-12-01 00:03:26
cid:2345        ctime:2009-12-01 00:15:09

----

I expected to see "cid:2345 ctime:2009-12-01 00:01:11 " as first line
in second query.
But it is missing.

We have uploaded 5,426,307 entities (9 GBytes) data to datastore and
our report for December 2009  till now showed that
countMissing = 28253
countExists = 17555

----

How can I contact you privately? This data is stored on paid account.

Thanks, Max
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