I would like to add my voice to this expression of concern that Google is not delivering on its promises.
I have been running a GAEJ Saas since the end of 2009. On Friday I had my first discussion with a paying client of mine who now has serious doubts that my application will be able to support his business, given the performance he's seen in the last few weeks, notably the big delays seen on Friday. I was checking the system status that day and it said "anomaly" across all languages and "investigating" Peformance was truly terrible with errors, huge latencies and lots of loading requests. I was keen to see what the official investigation would turn up, but incredulous to see that its now just marked as a tick for that day! To me this is a serious breach of trust. It smells of cover up. I have a paid app, and have been experimenting for a while now with fine-tuning, min instances, max instances, pending latencies etc. I am now experimenting with warm-up requests but even that is not very evident, and I have yet to have it working. Documentation is definitely lacking in this crucial area. >From what I read on these forums lately I see a huge amount of concern from the community and a deafening silence from Google. Is this really the thanks we get for being early adopters and trusting Google to deliver on their promises? Don't get me wrong I've been very impressed with GAE and the rate at which features are being rolled out, however this cannot be at the expense of stability and performance. I really fear I might now lose everything that I've built up over the last 18 months because my client trust is being eroded by all of these problems. I can't even blame Google coz they haven't even put out a statement. Googlers, how do I raise this to a production issue? Its make or break now for my application. On Saturday, March 10, 2012 9:23:29 AM UTC+1, andrew wrote: > > Yes. More votes for a Google response on this. > > Anyone with a premium account and better support want to take up the cause > on all our behalf? > > Submit a defect report we can all star? > Please post link to it here.... > > -- You received this message because you are subscribed to the Google Groups "Google App Engine for Java" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine-java/-/6HX2lHpopPYJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine-java?hl=en.
