On Wed, Apr 22, 2009 at 12:15 PM, Paul Kinlan <[email protected]> wrote:

> Hi Guys,
>
> Are there any plans for a paid support system, I am asking because there
> are several issues over the last few weeks that I have had where a quick
> official response is needed.
>
> Although this group is great, and I enjoy the conversations we have I am
> really frustrated that I can't always get the help I need.  Likewise, from
> prior experience of the support email, time-zone issues sometimes mean that
> it appears that I would have to wait 8 hours before the support request is
> looked at.
>
> I would pay for the following Support Requirements:
>
>    - Ticketing system
>    - Estimated response time
>    - 24 hour support,
>    - 1 hour response
>
> Paul
>
> >
>

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