Your criticism seems legit, I just wanted to point out the following: "* This is a preview release of Google App Engine."
It certainly seems that appengine is less mature than some of the other cloud offerings. But it also looks to be more promising over the long term, if they get it right. Combine that with free hosting for low-load apps, and here we are, despite having to deal with the growing pains :-) On Sep 15, 9:02 am, ramu <[email protected]> wrote: > +1 for this .. > > I have also been thinking to post something. Though since my app is > not mission critical and Failures get corrected by next minute cron > update but I still get frustrated when the same entity which was > accessed successfully for last 100 times (read only) gets sudden read > Timeout Error from datastore. So what if I had something critical or I > plan to do somthing more importand in future. The situation start > getting worse if you MUST provide a hundred *try:except* pairs and > fallbacks... due to these kind of totally random errors. > > On Sep 15, 3:01 pm, gae123 <[email protected]> wrote: > > > Dear Ryan: > > > I did read your Sep. 14 posting on the megastore transition with > > interest. I also viewed your presentation at Google I/O. I am very > > impressed by the effort that the team is putting to make GAE > > scaleable, highly available and minimize downtime. In your talk > > multiple times you mentioned how unacceptable a two hour downtime is > > and you gave the SVColo incident that brought down Tweeter and > > FriendFeed a few times. So you seem to get it!!! > > > Unfortunately, the reality I see and face in the ground for the past > > 16 months is different. As I am writing this, I have 2 GAE powered > > sites down for TWO DAYS[1] and I am still waiting. The root cause? > > Simple "index count quotas" reseting issues that Google can solve on > > your end in minutes by resetting counters. In a similar situation in > > June[2], it took SEVEN DAYS to resolve the problem. Same issue in > > January took FOUR DAYS to get resolved[4]. Same issue is October 2008 > > took THREE DAYS to resolve[5]. Do you find this response acceptable? > > If you read the postings I refer to, you will see that most of the > > time was wasted in round trip communication across timezones!!! > > > Several bugs have been filed on the index quotas issues but they have > > not been addressed. You cannot believe how frustrating and > > unproductive is to be in my shoes: > > 1. I dont know when anybody from Google will read my postings... > > 2. It can take up to 12 hours between replies. > > 3. For hours, I have to check the discussion group every ten minutes > > to see if somebody will read/take action/reply to my messages. > > Who can run a successful service with this kind of support? > > > In addition to investments in multihoming, data centers and all the > > other great projects you describe, Google needs to invest in fixing > > the relatively simples issues (like [3]) first. This will make us self > > sufficient. It also must beef up support. A couple of months ago I > > posted a note on what Google can do to improve Google App Engine > > Support[6]. I received a lot of positive feedback from the community > > but official GAE did not even reply to the posting. > > > The situation I currently see makes me wonder whether GAE as a whole > > has its priorities right. Right now I definetely feel that the > > customer is not the priority. Thanks for reading, I hope this message > > will help Google focus on the buring issues first and improve Google > > App Engine. > > > Best Regards, > > Peterhttp://www.gae123.com > > > REFERENCES > > 1.http://groups.google.com/group/google-appengine-python/browse_thread/... > > 2.http://groups.google.com/group/google-appengine/browse_thread/thread/... > > 3.http://groups.google.com/group/google-appengine/browse_thread/thread/... > > 4.http://groups.google.com/group/google-appengine/browse_thread/thread/... > > 5. Direct e-mail communication with Mar. Nic., available upon request > > 6.http://groups.google.com/group/google-appengine/browse_thread/thread/... --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~----------~----~----~----~------~----~------~--~---
