On Sep 15, 6:04 pm, ryan <[email protected]> wrote:
>
> i also feel your pain in the support department. we wish we had the
> resources to provide more high-touch support! we're not a large team,
> though, so we have to ruthlessly prioritize. that often means less
> individual support, and it can also means prioritizing necessary but
> invisible internal changes over developer-visible features and bug
> fixes.
>
What about opening the SDK code and accepting contributions from the
community?
There have been statements in the forums from Google people that
eventually the SDK code would be open sourced.
If you do this now I am sure that you will get bug fixes and
extensions from the community (I would personally like to fix 1899,
Asynchonous fetch in Java API).
If you let the community help you fix issues then there will be a lot
less high-touch support required from you.
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