My application has been over quota for nearly two hours now. I've tried four times to raise the quota. I began trying about an hour and a half before it went over quota, but the billing system will not reflect any of the changes that I have made. I have tried emailing google services via the google payments system to no avail. I've even tried to call that terrible automated system that google calls a help line.
This is just one in a long line of errors and problems that app engine has caused me, and I'm finally beginning to feel like I've made a bad choice in choosing this service. I made it through the atrocious datastore timeouts, the long bouts of server outages, the ridiculous hoops to map my url through google apps, weird datastore issues (http://stackoverflow.com/questions/3007478/appengine-datastore-record- cannot-be-deleted-or-changed) created by your May 25th outage, and months of coding. I'm finally reaching the breaking point and all I really require is a small peep from someone who works at google to state "oh yes we are having an issue and we will help you fix this problem." But every email I send goes unanswered, everywhere I look for some technical support for google services or google app engine just refers me to documentation which assumes that google's software and services actually work. Now I'm left here without the ability to work on my app because it's over quota, and plenty of free time and frustration to write this verbose complaint which will probably fall on deaf ears. Anyways, someone from google please help me fix my app, and fix your system so that it doesn't take hours to update billing settings on an application. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
